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The complainant advised he has chronic mental health issues and lives in public housing. He alleged he was not allowed to keep a pet snake in his apartment while other residents were allowed to have pets. The respondent public housing provider advised pets were not allowed in the complainant’s apartment unless an exemption had been granted. The complaint was resolved with an agreement that…

The complainant is Aboriginal and has post-traumatic stress disorder and other disabilities. He was placed with the respondent cleaning company by a disability employment service. He claimed he was triggered by a workplace incident where he was accidentally locked in a room for a time. He said he asked to always work with a 'buddy ' but this request was denied. He said his employment was

The complainant has a neurological condition and paraplegia. He claimed the pool at the respondent gym, which he used for hydrotherapy, was not accessible and he had fallen as a result. He claimed he was offered a water-wheelchair but felt this was undignified and railings should be provided to allow safe access to the pool. On being notified of the complaint, the gym indicated a willingness…