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Business and Human Rights27 April 2017Publication
Human rights in investment (2017)
The value of considering human rights in ESG due diligence. Joint report prepared by EY and the ºÚÁÏÇ鱨վ -
Legal18 April 2017Publication
Ms AR on behalf of Mr AS, Master AT and Miss AU v Commonwealth (DIBP)
Understand the case of Ms. AR on behalf of Mr. Master and Miss AU v. Commonwealth (DIBP). -
Legal18 April 2017Publication
Bakhtiari v Commonwealth of Australia (DIBP)
Explore a report by the Human Rights Commission into arbitrary detention in the case of Bakhtiari v Commonwealth of Australia. -
Legal18 April 2017Publication
Bam v Commonwealth of Australia (DIBP)
Read a report into mandatory detention in the case of Bam v Commonwealth of Australia, Department of Immigration and Border Protection. -
Asylum Seekers and Refugees30 March 2017Publication
Asylum Seekers, Refugees and Human Rights: Snapshot Report (2nd Edition) 2017
The second edition of this Report provides an update on legal and policy developments related to refugees and people seeking asylum in Australia since 2013. The Report is not intended to address all the issues facing refugees and people seeking asylum in Australia. Instead, it focuses on developments which place Australia at risk of breaching its international human rights obligations -
Race Discrimination24 March 2017Submission
Human Rights Legislation Amendment Bill 2017
Human Rights Legislation Amendment Bill 2017 23 March 2017 Ms Toni Matulick Committee Secretary Legal and Constitutional Affairs Legislation Committee PO Box 6100 Parliament House Canberra ACT 2600 By email: legcon.sen@aph.gov.au Dear Ms Matulick, Human Rights Legislation Amendment Bill 2017 I refer to the above Bill which has been referred to the Senate Legal and Constitutional Affair… -
Aboriginal and Torres Strait Islander Social Justice15 March 2017Publication
Close the Gap - Progress & Priorities report 2017
Executive Summary After 10 years, and despite closing the gap being a national bipartisan priority, it is clear that Australian governments at all levels are, in key respects, failing Australia’s First Peoples. In February 2016, the Close the Gap Campaign (the Campaign) welcomed the Prime Minister’s words at his first Closing the Gap report to Parliament where he said ‘we have to stay the… -
Commission - General27 February 2017Book page
Conclusion
The customer centricity movement is big business. So much so that the Harvard Business Review devoted two recent editions to answering these headline question: 'What does your customer really want?’ (2016) and ‘How to win and keep customers’ (2017). The esteemed authors wrote about pricing, product/service quality, data, innovation, habits, prototyping and storytelling. Each of these is… -
Commission - General27 February 2017Book page
Part B - Making a change
What can organisations do to become more (diversity) customer centric and thereby mitigate risks and magnify opportunities? It probably depends on where an organisation sits on a maturity scale, i.e. how mature are they already in adopting a customer centric mindsetand practices? Plus how mature are their diversity and inclusion employment practices? Human resources A mature organisation… -
27 February 2017Book page
Part A - Risks and Opportunities
Finding 1 - A threshold issue Understanding customers is now much more of a science than art. And it needs to be. Customers have become more sophisticated, more empowered and also more distrustful of institutions. Predictably, gaining insights into spending patterns, buying preferences and emerging trends, has become a billion dollar industry. The explicit focus on customer centricity …