ࡱ> ]_^U@ bjbj .62222B B B B 4v $$%2 $$$$$$$$V&R(d$$22 $kkkL2R  $k$kk"|"+$ `ip¡B /#$$0$%A# )Y )$+$2222 )+$xk$$D DO   RESPONSE TO DISCUSSION PAPER Assistance Animals under the DDA Preliminary Comments Queensland Rail (QR) supports HREOCs efforts to eliminate the present uncertainty of application of the Disability Discrimination Act in relation to assistance animals. QR endorses HREOCs observations as to the present difficulties in this area. It is QRs view that all stakeholders would benefit from a national regime for the recognition of assistance animals. The need for certainty As a public transport provider QR needs to be certain that animals that access our stations and trains: alleviate the effect of a persons disability do not intimidate or interfere with other passengers do not destroy personal or public property respond to commands provide no safety, health or sanitary risk It is QRs understanding that handlers of assistance animals can address these requirements by providing current written or practical evidence on a case by case basis. Most handlers of guide dogs and hearing dogs have an ID card that has been issued under the provisions of state guide dog legislation. Handlers of assistance animals that fall outside current legislation need to provide a range of documents to satisfy public transport providers. Evidence should include all of the following: a signed letter from a health professional (e.g. GP, psychiatrist, psychologist, occupational therapist) identifying the persons medical condition or disability and that the animal alleviates its effects. a certificate from a veterinarian identifying the animals vaccinations and current health status. A statutory declaration that (a) the animal responds to control and assistance commands and is toilet trained (b) the animal is trained to respond to the emotional or practical assistance needs of the handler. This to be provided by a training organisation or individual (e.g. assistance animal organisation, obedience school, behavioural trainer). The animal does not need to have been trained by the organisation. It is the assessment of the animals current skills that is required. There is some merit in allowing people with a psychiatric disability to self train their animal as the nature of the assistance provided is learned through an individualised and highly personal process. registration with the local council, if the animal is a dog. Local government registration will ensure that the dog is an approved breed and help identify any history of aggressive behaviour towards people and other animals. Additional information useful for public transport providers: The animals behaviour in crowded, noisy places. reaction to enclosed, moving spaces. response to other animals, particularly dogs that are restrained. ability to ignore ongoing distractions. known history of travelling on public transport. A certification process It is time consuming for public transport providers to examine individual claims from handlers that their animal provides bona fide assistance. A national process to register assistance animals and their handlers is required, coupled with a national certification scheme for assistance animal training organisations and assistance animal trainers. Issues needing clarification under Section 9 of the DDA Any definition of training needs to refer to the animals current assistance behaviours and skills as the effect of training can decline over time. Also the specific skills in particular environments should be mentioned such as response to control and assistance commands in public places. There needs to be a definition of a training organisation and a separate definition of a registered trainer. This is an important distinction as many competent obedience trainers and animal behaviourists work as individuals. A general definition of a certified training organisation and certified trainer is preferred to a very specific one. A general definition allows scope to include individuals, small operators, organisations accredited by industry bodies or world wide non-government councils, and government approved organisation such as guide dogs associations. Certification of organisations and trainers should be solely based upon prescribed standards. Prescribed standards need to be written through consultation with a wide range of stakeholders including business, service providers, people with a disability and assistance animal industry representatives. Standards should be based upon the ability of the organisation or individual to train/assess assistance animals and their handlers against specified competencies. The term assistance animal needs clarifying. An initial statement that the majority of assistance animals are dogs is required. Illustrative examples of a range of other animals and their assistive functions would also be helpful. Legislative changes QR supports Options 1 or 3 in the Discussion Paper, namely a national regime, since QR considers that it would be an unsatisfactory situation for all stakeholders if some states provided a regulatory regime while some did not. QR would like any changes to the DDA to be practical and flexible. An evidence based approach is preferred where the focus is upon identifying the current competencies of both handler and animal. Under such an approach the DDA could be amended to allow a range of approved assessors (see above) to determine the bona fides of the handler and animal. It also means that training and assessment do not have to be provided by the same organisation. Such an arrangement benefits handlers who self train their animal such as people with a psychiatric disability. It also substantially reduces costs to the handler. These changes would in no way diminish the existing role of internationally accredited animal training organisations. They would, however, benefit people in rural and remote locations where large organisations do not exist. Local certified experts, such as obedience trainers or veterinarians, would assess their animals to the same standards as the established organisations.     $%()<=BCGIJKLa Ǽ}pbUK=hUUwhUUw5OJQJ^JhB?OJQJ^Jh*Nh*NOJQJ^Jh*Nh*N5OJQJ^Jh*Nh0uOJQJ^Jh*NOJQJ^JhA hB?5OJQJ^JhA h0u5OJQJ^Jh0u5OJQJ^JhA hQM5OJQJ^JhA 5OJQJ^J#hA hA 5CJOJQJ^JaJ,jhA hA 5CJOJQJU^JaJhA 5CJOJQJ^JaJ  )JKLab S T " #   gd  & Fgd $a$gd*Ngd*N$a$gd0u p^p`gdA  Q T b  J L r ~    ٵٵٵ}µsµeZe}hq5OJQJ^Jh*Nha+5OJQJ^Jh0uOJQJ^Jh*Nha+OJQJ^JhA OJQJ^Jhrg$OJQJ^Jh*Nh)!OJQJ^Jh,OJQJ^Jh*Nh OJQJ^JhUUwOJQJ^Jh*Nh*NOJQJ^Jh*NhB?OJQJ^JhUUwhUUw5OJQJ^JhUUw5OJQJ^J#   @ E { | } cgIW-8Jgk殡ŮŮš~ph*Nh;5OJQJ^Jh*N5OJQJ^Jh^mOJQJ^Jh*Nh$>*OJQJ^Jh*Nh;OJQJ^Jh*Nh$OJQJ^JhqOJQJ^JhA OJQJ^Jh*NhA OJQJ^Jhrg$OJQJ^Jh*Nha+OJQJ^Jh*Nh OJQJ^J' F(Lq() & Fgd;$a$gdA gdUUw & Fgd;gd;^gdq & Fgda+'KLpq   &()z  <GitŻϻŻܓ{{q{g{g{Yh*Nh;5OJQJ^JhA OJQJ^JhqOJQJ^Jh^mOJQJ^JhUUwh;5OJQJ^JhUUwhUUw5OJQJ^Jh*Nh:6OJQJ^Jh*Nh*NOJQJ^Jh*NOJQJ^Jh;OJQJ^Jh*Nh;OJQJ^JhUUwOJQJ^Jh*NhUUw5OJQJ^Jh;5OJQJ^J!"#(>#-8<Pa .CKLLNW!#vyǺ޺ްޜ޺޺޺ޜԜޜޜޜ޺DŽh*Nhk5OJQJ^JhA OJQJ^Jh,OJQJ^Jhrg$OJQJ^Jh0uOJQJ^Jh*Nh:6OJQJ^Jh*Nh;OJQJ^Jh^mOJQJ^JhuOJQJ^Jhuh3>*OJQJ^Jh3OJQJ^J3 ~<=$a$gdk$a$gd*Ngd;gd,gdu & Fgd;h^hgduj~6*9#-46TW\`ahʽ䥑佀|xhbYhA h#Ih*NhA OJQJ^JhA OJQJ^Jh,OJQJ^Jh0uOJQJ^Jh*Nh#I>*OJQJ^Jh*Nh#IOJQJ^Jh*Nh:6OJQJ^Jh*Nh*NOJQJ^Jh*NhkOJQJ^Jh*Nh:65OJQJ^J)$a$gdk,1h. 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