ࡱ> wux#` @bjbj .6\\\\\\\p8888p4,phh:"888>&: >h@h@h@h@h@h@h$'jhldh\!"!!dh\\88yh###!X\8\8>h#!>h##N.^\\*c8 Dž{18]!X_0glh0h`$Mm! Mm`*cMm\*cF#1FFFdhdh"XFFFh!!!!ppp $pppppp\\\\\\  Cairns Community Legal Centre Inc  28 November 2007 Disability Rights Unit Human Rights and Equal Opportunity Commission G P O Box 5218 SYDNEY NSW 2001 By email:  HYPERLINK "mailto:disabdis@humanrights.gov.au" disabdis@humanrights.gov.au SUBMISSION TO EXEMPTION APPLICATION BY TIGER AIRWAYS AUSTRALIA PTY LIMITED (TIGER AIRWAYS) Background to the Disability Discrimination Legal Service (DDLS) The DDLS is a legal service operated by the Cairns Community Legal Centre Inc (CCLC). The CCLC is a non-profit, community based organisation run by volunteers and paid workers with Commonwealth and State Government funding. The DDLS provides legal advice and case work which relates to disability discrimination complaints under the Disability Discrimination Act 1992 (DDA) and the Anti-Discrimination Act 1991 (ADA). Community education and awareness-raising activities as well as law reform work are also an important aspect of the DDLS. Our interest in the review In recent times we have received a number of enquiries and requests for assistance in matters relating to public transport, air travel in particular. The DDLS solicitor is a member of the National Steering Committee for Accessible Airlines, and provided a separate submission to the review of the Disability Standards for Accessible Public Transport (Disability Standards) conducted by The Allen Consulting Group. We note that the application for exemption covers flights into regional Queensland. However, we are of the opinion that current safeguards must be protected to ensure that the objects of equal opportunity legislation continue to be met, nationwide. Observations Tiger Airways Australia Pty Limited (Tiger Airways) is part of the Tiger Aviation Group (TAG) and is 100% owned by Tiger Aviation Private Limited of Singapore. TAG has operated flights into Darwin since December 2005 and Perth since March 2007, using Airbus A320 aircraft, the same type of aircraft used on domestic routes identified in Tiger Airways application. In February 2007, Tiger Airways sought regulatory approval to establish a new domestic Australian airline, using Airbus A320 aircraft. In May 2007, Tiger Airways announced that it would be the anchor tenant operating out of Melbournes Airport Terminal Four (T4) when it started its domestic flights in Australia. T4 would be the hub of Tiger Airways domestic services and does not have an aerobridge (see Aerial View at  HYPERLINK "http://www.melbourneairport.com.au/passenger_info/airport_map.asp" www.melbourneairport.com.au/passenger_info/airport_map.asp ). Tiger Airways prides itself on being Asia-Pacifics true low fare airline. As such, it would have been obvious to management from the outset that ground handling services for the airline would not include aerobridges at Australian airports. Tiger Airways has had a sufficiently long lead-time to conduct due diligence as to legal obligations associated with operating a domestic airline in Australia and to take all necessary steps to meet those obligations in a timely manner. Other airlines have operated out of Australias domestic airports without access to aerobridges for some considerable time and still comply with their obligations under the DDA and Disability Standards. Proposed restrictions We note that Tiger Airways exemption application relates solely to its current inability to provide assistance to persons with limited mobility to board and disembark from its aircraft. Failure to provide access for people with limited mobility is arguably discrimination and a contravention of the Disability Standards. Tiger Airways application makes reference to measures it will take to minimise impact on affected persons, which may include making alternative arrangements. The application does not specify if this will involve booking such passengers on alternate airlines in the interim, nor does it explain how it intends to accommodate affected passengers during the period of the exemption sought. The application does not contain any concrete proposal for the provision of alternate access. We are of the opinion that simply offering later flights when access will become available does not constitute alternate access in the present circumstances. Recommendation Based on the lack of proposals for alternate access, we recommend that the application for exemption be denied. Given the long lead-time necessary to secure aircraft, ground facilities, staff and compliance with regulatory requirements, an apparent oversight by management of obligations under the DDA and Disability Standards (which are immediately applicable) does not, in our view, qualify as sufficient reason to grant an exemption, however temporary. We commend our submission for your consideration. If you have any queries, please contact the DDLS solicitor by email:  HYPERLINK "mailto:ddls@cclc.org.au" ddls@cclc.org.au . Yours faithfully CAIRNS COMMUNITY LEGAL CENTRE INC     PAGE  PAGE 2 Cairns Community Legal Centre Inc Incorporating 1st Floor Main Street Arcade (PO Box 7129) Disability Discrimination Legal Service 85 Lake Street, Cairns Qld 4870 Phone: (07) 4031 7358 or 1800 650 197 Phone: (07) 4031 7688 Fax: (07) 4041 2134 Seniors Legal and Support Service Phone: (07) 4031 7179 www.cclc.org.au '()*+-;>TU ' \ ] ǿyk_TIh5>*CJaJhAB5>*CJaJhABhAB5CJaJhhAB0J5CJaJ&jhhAB5CJUaJjhAB5CJUaJhAB5CJaJhk$CJaJhrhk$CJaJhABCJaJhubCJaJ hf#h'`hcf"jhUCJUmHnHsH uhU5CJ0OJQJ\^JhUjhUU(*+<=>U ] ^ _ O P $a$gdAB $ 8a$gdABgd !h]!^hgdk$!]!gdk$gd-]?] ^ _    E N  ) E 56?boƻλƻƻƻδδݭxrirh&h&CJ h&CJh1Dh>*CJ hCJ hCJ h=CJ htu5CJ h=7CJ h[CJ htuCJ hAB5CJ hAB6CJh {hABCJaJhABCJaJ hABCJh0hABCJh0hAB5CJhrhk$5>*CJaJhABhABCJaJ'P 67DEBC78'(   $ 8a$gdAB`A=>AB7$&'r|   ش薐~wqk hMCJ h0tCJ hM5CJ hbyCJ hZlCJ h%CJ hZCJ hu&CJ h+CJ hCJ h1DCJ h5:CJh2qh;0JCJjh2qh;CJUh;h;CJjh;CJU h;CJ hiboCJ h=CJ h&CJ hGCJ) S[MN15 <%W]^_`34Yſ┎jhCJU hCJ hB?CJhMh1@CJ hZlCJhph1@5CJ h1@CJ h;CJ hc} CJh ^hc} 5CJ h25CJ h}rCJ h:@CJ hbyCJ h5:CJ hiboCJ h1DCJ hZRCJ. 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