ࡱ> #` 2bjbj .ZU)\\\\\\\p!!!8P!L!Lp/qh!L@""b"b"b"$$4$ppppppp$rhtp\(#"$((p\\b"b"p+++(\b"\b"p+(p++Nf\\kb"! IW1!y)|h0Bplp0/qh$u)u`ku\kH%%+&'%%%pp+d%%%/q((((pppdDpppppp\\\\\\  Cairns Community Legal Centre Inc  28 November 2007 Disability Rights Unit Human Rights and Equal Opportunity Commission G P O Box 5218 SYDNEY NSW 2001 By email:  HYPERLINK "mailto:disabdis@humanrights.gov.au" disabdis@humanrights.gov.au SUBMISSION TO EXEMPTION APPLICATION BY REGIONAL EXPRESS AIRLINES (REX) Background to the Disability Discrimination Legal Service (DDLS) The DDLS is a legal service operated by the Cairns Community Legal Centre Inc (CCLC). The CCLC is a non-profit, community based organisation run by volunteers and paid workers with Commonwealth and State Government funding. The DDLS provides legal advice and case work which relates to disability discrimination complaints under the Disability Discrimination Act 1992 (DDA) and the Anti-Discrimination Act 1991 (ADA). Community education and awareness-raising activities as well as law reform work are also an important aspect of the DDLS. Our interest in the review In recent times we have received a number of enquiries and requests for assistance in matters relating to public transport, air travel in particular. The DDLS solicitor is a member of the National Steering Committee for Accessible Airlines, and provided a separate submission to the review of the Disability Standards for Accessible Public Transport (Disability Standards) conducted by The Allen Consulting Group. We note that the application for exemption covers flights into regional Queensland. However, we are of the opinion that current safeguards must be protected to ensure that the objects of equal opportunity legislation continue to be met, nationwide. Observations Since all aircraft which air operator Regional Express Pty Limited is licensed to operate are SAAB 340s (which carry at least 30 passengers), Rex is required to comply with all the provisions in the Disability Standards relating to aircraft. The Disability Standards apply immediately to all aircraft purchased after 23 October 2002, and in stages up to 31 December 2022, to Rexs existing fleet purchased prior to that date. The planned expansion to the fleet is therefore immediately subject to all the disability standards relating to aircraft. We note that Rex has not applied for exemption from the operation of section 32, Disability Discrimination Act 1992 (DDA) (whereby it is unlawful to contravene a disability standard) and therefore did not specify to which disability standards an exemption related. We are of the opinion that even if an exemption was granted from the provisions of sections 23 and 24 DDA, the Disability Standards would continue to apply and Rex would not avoid liability where it contravened the Disability Standards. We are of the opinion that such a conflict should not be allowed to arise. We note that Human Rights and Equal Opportunity Commission (HREOC) granted Kendell Airlines a temporary exemption from the provisions of sections 23 and 24 DDA on 22 August 2000 for its low capacity aircraft. The exemption included requirements regarding when an assistant is required to accompany the passenger with a disability (independent travel criteria). This exemption related to small aircraft and was granted before the implementation of the Disability Standards. Since the commencement of the Disability Standards, HREOC has declined that part of Airnorths exemption application relating to independent travel criteria. HREOC considered that, on this particular issue, it was appropriate to leave the matter to the operation of the DDA and the Disability Standards as they stand, providing for a case by case determination, rather than applying an across the board exemption. We support that reasoning. Proposed restrictions A number of proposed restrictions relate to safety concerns, and current legislation does not require carriage of or assistance to unaccompanied passengers in those circumstances: passenger is unable to understand and follow safety directions provision of medical services required during flight assistance required within the toilet passengers with a prescribed contagious disease Consequently, it is unnecessary to grant an exemption relating to the above circumstances because there is no reasonable prospect of unlawful discrimination being found. Current legislation already prescribes safe carriage of batteries for powered wheelchairs so granting an exemption relating to this issue is also unnecessary. Other restrictions sought are already addressed in the Disability Standards and accompanying Guidelines: boarding devices (section 8) when must be made available, and required to support total weight to 300 kg assistance into seats (section 2.9) direct assistance must be provided assistance to accessible toilets (section 15.5) only in wide-body twin-aisle aircraft access to information (section 27.1) would also cover ability to book on-line payment of fares (section 25.2) this section would also relate to booking and paying on-line notice requirements for accessible travel (section 28.1) already allows for advance notice and does not set time limits, though excessive times are arguably unreasonable access to food and drink services (section 29.1) does not require assistance be provided with actual eating belongings (section 30.1) mobility aids to be in addition to normal baggage allowance no weight limits set We recommend against granting a broad exemption (from the provisions of sections 23 and 24 DDA) covering these issues as such an exemption would result in conflict with compliance provisions with the Disability Standards. More importantly, we consider it appropriate to leave the above matters to the operation of the DDA and the Disability Standards as they stand, providing for a case by case determination, rather than applying an across the board exemption. Remaining restriction not covered by the Disability Standards relating to further independent travel criteria: inability to don a life vest We note that in 2000 Kendell Airlines applied for such an exemption for its small aircraft which had small aisle width, limited available space inside the aircraft and no flight attendant. HREOC granted an exemption in this regard only for flights where an emergency landing over water was applicable. In Rexs application, the aircraft are larger, have more space and there is a flight attendant for each flight (see  HYPERLINK "http://www.saabaircraft.com/GeneralWebServices/GeneralInformation.aspx?nodeid=47&serviceid=1&Pageid=30&fromMenu=true" www.saabaircraft.com/GeneralWebServices/GeneralInformation.aspx?nodeid=47&serviceid=1&Pageid=30&fromMenu=true ). We therefore consider that such a general exemption is not warranted, even for flights over water. Rexs occupational health and safety restrictions seem to relate to two issues: lifting of passengers into aircraft seats loading of passengers wheelchairs Aircraft passenger hoists such as the Eagle 2 and Eagle 3 (see  HYPERLINK "http://www.haycomp.com.au/default.cfm?id=82" www.haycomp.com.au/default.cfm?id=82 ) are currently in use by other airlines. The use of hoists prevents the risk of staff injuries due to lifting of passengers. We note that Rex has already purchased aisle chairs to assist with transfer of passengers to aircraft seats. We submit that purchase and strategic management of a number of passenger hoists can overcome any occupational health and safety concerns. As to possible injuries arising from loading wheelchairs (particularly powered wheelchairs), the boarding devices (required by the Disability Standards to support 300 kg) which are used to assist wheelchair passengers into and out of the aircraft should be able to be used to load the wheelchairs into the cargo hold. For these reasons we consider that there is no need to grant exemptions for such restrictions. Some proposed restrictions relate purely to commercial operational decisions: check-in times low cost fares for carers excess baggage charges for additional mobility aids We do not consider that these issues are properly in the purview of the DDA and therefore should not be subject of an exemption. Recommendation We recommend that the application for exemption be denied in total. There are no technical difficulties due to aircraft specifications preventing Rexs current compliance with the DDA and Disability Standards. Therefore no positive measures to overcome difficulties (arising from technical specifications) in the future were able to be included in the application for exemption. Rex has put forward that purchase and maintenance costs of lifting devices would create undue financial hardship for the airline. It is well established that exemptions should not be used to certify that discrimination may continue on the basis of unjustifiable hardship. We consider that the exemptions requested are not of a temporary nature and do not seek to further the objects of the DDA. The exemptions seek to permanently avoid legal obligations under the DDA and the Disability Standards and therefore should not be granted. We are of the opinion that it has been made sufficiently clear since HREOCs granting of an exemption to Airnorth in October 2003 (only 12 months after the commencement of the Disability Standards) that notice requirements are permissible if reasonable in the circumstances, so that there is no longer a need to reconfirm this view with a further exemption. We concur with HREOCs determinations in denying previous applications for exemptions of a similar nature that it is appropriate to leave such matters to the operation of the DDA and the Disability Standards as they stand, providing for a case by case determination, rather than applying an across the board exemption. In addition, we consider that granting of an exemption only from the provisions of sections 23 and 24 DDA would create a conflict with the continuing operation of section 32 DDA and the Disability Standards. As stated above, we are firmly of the opinion that such a conflict should not be allowed to arise. Furthermore, we note that the 2007 review of the Disability Standards has not been completed as yet. We do not think it appropriate to grant a broad ranging exemption which will most probably conflict with updated Disability Standards. We commend our submission for your consideration. If you have any queries, please contact the DDLS solicitor by email:  HYPERLINK "mailto:ddls@cclc.org.au" ddls@cclc.org.au . 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