ࡱ> []Z[@ )bjbj44 %HViVi!)  8 *l L54444444$6RT84 4 5  44dz. o3 D;' 2j3<50L53j8p8o3 8 o3 44 Dp Passengers with Special Needs Passenger CategoryAirnorth will Conditions ApplyCategory A A severely limited passenger who is unable to board unaided, requires skilled assistance and/or mechanical lifting devices to board and requires assistance in an emergency to gain access to an exit. (Only those passengers who have very little mobility or are severely intellectually disabled fall into this category)Carry this passenger at the greater freedom fare. Provide a seat at the greater freedom fare to an English speaking, able bodied companion capable of assisting this passenger in an emergency or translating emergency instructions into the passengers natural language.The booking stating the passengers special needs must give Airnorth at least 96 hours notice of the intended travel, unless the passengers details are known to Airnorth by Frequent Flyer membership or other stored file. The booking must be made with the Airnorth reservations centre but not by Internet until web site modifications are made. The Airnorth Particulars of Passenger with Special Needs proforma must be returned to the company at least 72 hours before the intended travel or be held on file. The passenger must arrange suitably qualified and equipped persons (not less than two) to load and unload the passenger and arrange a suitably qualified travelling companion who may be one of the loading assistants. The passenger and their assistants must check in for the flight at least 60 minutes prior to the scheduled departure time of the aircraft. Category B A passenger with some limitations but who is capable of boarding the aircraft with some assistance but not requiring mechanical lifting devices and is capable of getting to an exit unaided in an emergency provided the exit is close by. (A lower limb amputee or an elderly person are examples of this category)Carry this passenger Provide a member of Airnorth staff suitably trained to assist the passenger to embark and disembark. If Airnorth determines a companion is required, e.g. due to a comprehension or language difficulty, the company will provide a seat at the greater freedom fare to an English speaking able bodied companion capable of assisting this passenger in an emergency or translating emergency instructions into the passengers natural language. Provide special one on one briefing of emergency procedures to the passenger and his/her companion as requiredThe booking stating the passengers special needs must give Airnorth at least 96 hours notice of the intended travel, unless the passengers details are known to Airnorth by Frequent Flyer membership or other stored file. The booking must be made with the Airnorth reservations centre but not by Internet until web site modifications are made. The Airnorth Particulars of Passenger with Special Needs proforma must be returned to the company at least 72 hours before the intended travel or be held on file. If Airnorth requires it, the passenger must arrange for a suitably qualified travelling companion to accompany him/her. The passenger and their assistant must check in for the flight at least 60 minutes prior to the scheduled departure time of the aircraft.  Category C A mildly incapacitated or impaired passenger who is capable of boarding unaided and is capable of getting to an exit unaided in an emergency given suitable guidance. (A person suffering from a mild degree of muscular dystrophia is an example) Carry this passenger Provide a member of Airnorth staff suitably trained to assist the passenger to board if requested If Airnorth determines a companion is required, provide a seat at the greater freedom fare to an English speaking able bodied companion capable of assisting this passenger in an emergency or translating emergency instructions into the passengers natural language. Provide special one on one briefing of emergency procedures to the passenger and his/her companion as requiredThe booking stating the passengers special needs must give Airnorth at least 96 hours notice of the intended travel, unless the passengers details are known to Airnorth by Frequent Flyer membership or other stored file. The booking must be made with the Airnorth reservations centre but not by Internet until web site modifications are made The Airnorth Particulars of Passenger with Special Needs proforma must be returned to the company at least 72 hours before the intended travel or be held on file. The passenger and their assistant, if any, must check in for the flight at least 30 minutes prior to the scheduled departure time of the aircraft.Category D A mildly incapacitated or impaired passenger who is capable of boarding unaided and is capable of getting to an exit unaided in an emergency given suitable guidance, or a person who with the assistance of his travelling companion requires no assistance from Airnorth. (A blind person travelling with family or friends is a good example)Carry this passengerNo prior details are required. Airnorth requests such passengers notify the company of their special needs prior to boarding so that any facility which may assist them can be offered.Category U A Minor child under the age of five years not accompanied by parent or legal guardian.Carry this passenger and an English speaking able bodied carer over 16 years of age capable of supervising this passenger in place of the parent/s or guardianThe booking stating the passengers special needs must give Airnorth at least 96 hours notice of the intended travel. The booking must be made with the Airnorth reservations centre not by Internet. The Airnorth Particulars of Passenger with Special Needs proforma must be returned to the company at least 72 hours before the intended travel. The proforma must be signed by a parent or legal guardian nominating the carer to accompany the child. Category O A passenger whether ambulatory or not who has a respiratory condition requiring access to Oxygen during flight. Carry this passenger. Provide a seat at the greater freedom fare to an English speaking able bodied companion capable of assisting this passenger in either an aircraft or a medical emergency or translating emergency instructions into the passengers natural language. Provide special one on one briefing of emergency procedures to the passenger and his/her companion as required.The booking stating the passengers special needs must give Airnorth at least 96 hours notice of the intended travel, unless the passengers details are known to Airnorth by Frequent Flyer membership or other stored file. The booking must be made with the Airnorth reservations centre but not by Internet until web site modifications are made The Airnorth Particulars of Passenger with Special Needs proforma must be returned to the company at least 72 hours before the intended travel or be held on file. If not able to walk, the passenger must arrange suitably qualified and equipped persons to load and unload the passenger; he/she is solely responsible for arranging a suitably medically qualified travelling companion who may be one of the loading assistants, and the provision of breathing oxygen which is suitable for his/her needs throughout the flight. This oxygen must be in size 3C cylinders as supplied by BOC Gases and contained in the carrying and securing apparatus provided by BOC Gases. The passenger and his/her assistants must check in for the flight at least 60 minutes prior to the scheduled departure time of the aircraft.Category M A passenger suffering from an ongoing medical condition which is not contagious but which may be offensive or unduly distressing to a fellow passenger.Carry this passenger. Provide reasonable assistance to permit the passenger to board prior to other passengers. Provide separation from other passengers as far as is possible subject to loading.The booking stating the passengers special needs must give Airnorth at least 96 hours notice of the intended travel. The booking must be made with the Airnorth reservations centre not by Internet. The Airnorth Particulars of Passenger with Special Needs proforma must be returned to the company at least 72 hours before the intended travel, and must include a doctors certification of fitness to travel. This will be reviewed by a doctor appointed by the company. The passenger must check in for the flight at least 60 minutes prior to the scheduled departure time of the aircraft. Carriage may be refused if on presentation the passengers condition is assessed as being more suited to ambulance travel or the company doctor recommends refusal. 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"0/ "00 01 "0 0 0>0<0@"0<{0 xRS AB{|!!!!>;0<;0>;0<;0>;0<;0>;0(<;0>;0<;0>;0 @<;0>;0 <;0>;08?<;0<;0<;0P(((((+)' hD{%&)) !"#)!!!!s|.8 IP:M\f2D# !!3333333333333!!!DamienADamienADamienADamienADamienAMichael BridgeMichael BridgeDamienADamienA david mason2Ej:MW/M"CO M.: MmoLMtJM)j$MvKM%MvEMi fGAtB$MqC^%Mn%M$%ME#&MP5'M#')Mw)MI)M84*M{+M2w/MU/M21e1Ms2M 2MUu6M L;MO~>ĐMM7PM=όMٌM>UMcMPڌMfMm84*P`f21e1vKE#&W/xEo)j$em{+qC^%SpwEj: 2I).: n%U/"CO P5'%c#')=aQ2w/RtB$vEtv ttJyy}ey$%s2zMBoLtxw)Uu6U22H]2ARSS sABD{| !!!!!@c!P@UnknownGz Times New Roman5Symbol3& z Arial"ht&t& tF = =Y4!!3H(?Passengers with Special NeedsDamienA david mason2                           ! " # $ % & ' ( ) * + , - . / 0 1 Oh+'0 $0 L X d p|Passengers with Special NeedsassDamienAamiami Normal.dotw david mason2viMicrosoft Word 10.0@F#@&@8' @8'  ՜.+,0  hp   AirNorths=!{ Passengers with Special Needs Title  !"#$&'()*+,./0123456789:;<=>?@ABCDEFGHIKLMNOPQSTUVWXY\Root Entry F&;' ^Data %1Table-9WordDocument%HSummaryInformation(JDocumentSummaryInformation8RCompObjj  FMicrosoft Word Document MSWordDocWord.Document.89q