ࡱ> %` 6bjbj"x"x 7@@-q.......B---8.\z.LBH/////000pHrHrHrHrHrHrH$KhwMH.30033H..//H>6>6>63././pH>63pH>6>6pAh..B// i-X4|ACH0HA?N4?N B?N.B0w1r>61\E2000HH5d000H3333BBB'-BBB-BBB...... This plan has been developed based on the underlying principles of the organisation, summarised in the Philosophies and Mission of the organisation. Statement of Philosophy The Old Courthouse Community Centre. believes in; Assisting people to achieve their full potential Enhancing the quality of individual and community life Promoting social and self awareness Enabling individuals and communities to deal with the issues affecting their lives Developing the entrepreneurial skills of macro and home based business Mission Statement To provide a wide range of accessible activities, services and programs to the communities of Casterton and districts in response to community needs and issues. Objective Disability Action Plan Goals Policy Development and Documentation Outcome: Increased Employment and Student Access for people with disabilities Physical Access to Premises and Equipment Outcome: Accessibility of buildings, facilities and services for all both internally and externally Inclusion and Participation Outcome 1: Relevant ethical practices are upheld in relation to confidentiality and privacy legislation and that individuals are treated with dignity and respect. Outcome 2: Access for users of our services is on the same basis as those without a disability Attitudes Outcome: To ensure staff and volunteers are aware of their obligations under the Disability Discrimination Act. Complaints Outcome: Our complaint process will be open to all, irrespective of their disability. Diversity Plan This Cultural Action Plan is a global plan for the Old Courthouse Community Centre, our Centres programs are run through the Department of Planning and Community Development, Health Department HACC (frail aged and young disabled), ACFE (adult education), and Centrelink Active Service Model Goal The Old Courthouse Community Centre endorses the HACC Active Service Model Implementation Plan 2009/2011, a quality improvement initiative that explicably focuses on promoting capacity building and restorative care in the Centres service delivery. Social and Community Resource That the centre be a community focal point for information, referral and support, to individuals and organisations To maintain access to Centrelink Agency services The Social Support Service to work within the Active Service Model principles and practices To provide a range of services for the isolated, frail, ill, disabled and elderly, which increases their social integration into the community, provides reassurance and an improved quality of life. To provide primary and youth school holiday activities Retain and provide training opportunities for staff and volunteers on an annual basis Community Development. To provide appropriate support for people with specific needs, in areas such as domestic violence, family, relationships, financial problems, mental health, drug and alcohol abuse and specific employment related issues, through linkages with other agencies and organisations To ensure the community, including rural and isolated people, are invited to be involved in the decision making of the centre To seek out funding to develop youth driven projects that have the scope to engage the whole community and enhance partnerships and linkages with other agencies and community organisations. To bring together the community through economic enterprise projects To strengthen links between the community, government and the private sector Education To develop and provide recreational course programs, which meet the communitys social and personal development needs. To collaborate with Adult Education and Training Networks and provide a pathway for student into further education To ensure that Continuous Improvement practices throughout the centres services To build on and expand nationally accredited education to meet community needs To provide fee for service education that provides new learning opportunities for the community To promote and develop strong networks within the education sector of the south west of Victoria To maintain access to multi-media learning opportunities through centre coordinated media projects Financial Administration and Staffing To ensure that financial and administrative records are maintained in a professional manner To ensure the viability and solvency of the centre is maintained To encourage and promote professional development for staff and Committee of Management members Provide a safe and inclusive work environment for staff and volunteers Access To ensure that the Courthouse and 79 Henty Street facilities are accessible to all To ensure that policy, procedures and service operations do not discriminate against users, employees and volunteers Continuous Improvement Service Delivery On an annual basis reference group (comprising of staff and volunteers) review the centres policies and procedures Review and update annually the Disability Plan, Cultural Plan and Diversity Plan Review annually services operating within the Active Service Model Schedule a Committee of Management Strategic Planning Day (January of each year) Staff monthly reports, surveys and service improvement suggestions to be incorporated within a Committee of Management, staff planning day schedule (February of each year) Proved accurate, timely statistical data to DPCD, Department of Health, Centrelink and ACFE Within the plan following acronyms have been used: COM - Committee of Management, SS - Social Support, ACFE - Adult Community Further Education, NH - Neighbourhood House DPCD - Department of Planning and Community Development, OCCC - Old Courthouse Community Centre Disability Action Plan 2010 2013 Policy Development and Documentation Outcome: Increased Employment and Student Access for people with disabilities Barriers and IssuesGoalsStrategies to AddressPerformance IndicatorsTiming/Responsibility1.1People with disabilities are excluded from employmentTo incorporate the requirements of people with disabilities into staff planningFor management to make recommendations regarding any proposed changes to improve access for existing and new employeesEnvironmental changes will be made as recommended through the consultation process. Job descriptions are amended.Ongoing/ All staff Reviewed/COM/staff Each June1.2OCCC Staff job descriptions do not specify ability to teach use of assistive equipmentTo ensure equitable access to informationAmend job descriptions as recommended. Ensure that OCCC staff has required skills.Job descriptions are amended. One staff member is proficient in teaching use of assistive equipmentJune 2011/COM/staff Dec 2010/SS/ACFE1.3No reference to the OCCC disability access action plan in staff welcome packTo help ensure knowledge of the principles and practices of the centres DAPTo include the DAP in staff and student welcome packWelcome pack amended and relevant.Jan 2011/SS/NH/ACFE Physical Access to Premises and Equipment Outcome: Accessibility of buildings, facilities and services for all both internally and externally Barriers and IssuesGoalsStrategies to AddressPerformance IndicatorsTiming/Responsibility2.1Rear access to 79 Henty Street is Accessible to only able bodied peopleTo find funding to incorporate a vertical wheelchair liftThe Coordinator to work with the Committee to source funding to complete this lift. Rural Access worker to be requested to conduct disability access audit of the building.The lift will be in and operational Audit completed March 2010Dec 2010/2011 NH Achieved April 20102.2No alarms in disabled toilet at 79 Henty StreetTo ensure the safety of people with disabilities in the toilet areaInstall a bell system for assistance placed within reach in toiletStaff will be made aware that assistance is required. Sept 2010/NH 2.3All workstations have fixed desk heightsTo have accusable work stations for all users i.e. wheelchairTo upgrade one work station in training room to accommodate a person using a wheelchairA work station is accessible for a person in a wheelchair.Feb 2011/ACFE Coordinator Inclusion and Participation Outcome 1: Relevant ethical practices are upheld in relation to confidentiality and privacy legislation and that individuals are treated with dignity and respect. Outcome 2: Access for users of our services is on the same basis as those without a disability Barriers and IssuesGoalsStrategies to AddressPerformance IndicatorsTiming/Responsibility3.1All our publications are not available in a range of formatsReasonable adjustments will be made understandable for allAs required all publications will be available in large print, double spaced, clear fonts and plain English where a need is shownDocumentation is adapted to the individuals need.As required NH/SS/ACFE 3.2Some users and staff of the centre may be unaware of the obligations under the DDA and the rights of people with disabilitiesThat DDA information in clear language is available, recognised and accepted within the OCCCTo eliminate discrimination against people with disabilitiesStaff training days, orientation meetings of students and volunteers and staff induction. Ongoing NH/SS/ACFE/COM 3.3Staff cannot communicate effectively with people with severe & profound hearing impairmentsTo ensure inclusive communicationEnsure that staff members dealing with users of the centre receive training in communicating effectively.All Staff are able to communicate effectively with people.Feb 2011/SS/NH Attitudes Outcome: To ensure staff and volunteers are aware of their obligations under the Disability Discrimination Act. Barriers and IssuesGoalsStrategies to AddressPerformance IndicatorsTiming/Responsibility4.1Some staff and users of the centre are unaware of their obligations under the DDATo eliminate any practices that discriminate against people with a disabilityRegularly reinforce inclusive behaviours and attitudes at inductions, staff training and strategic planning daysWork practices and policies and procedure reviews provide evidence of an inclusive culture within the organisationAs required Committee of Management NH/SS/ACFE and Centrelink 4.2Limited opportunity for staff and volunteer trainingTo ensure staff and volunteers have adequate trainingBi annual update incorporated within staff meetings and volunteer and student newslettersA noticeable change in attitude is demonstrated in work practicesOngoing NH/SS/ACFE/COM and Centrelink  Complaints Outcome: Our complaint process will be open to all, irrespective of their disability. Barriers and IssuesGoalsStrategies to AddressPerformance IndicatorsTiming/Responsibility5.1Some staff and users of the centre are unaware of their obligations under the centres complaint processTo eliminate any barriers that discriminate against people with a disability in the complaints processTo promote the use of accessible and participatory complaints procedures for people with disabilities as part of the broader complaints processesComplaints procedures will be incorporated into the induction training for new/existing staff, students and volunteersAs required Committee of Management NH/SS/ACFE and Centrelink 5.2The policy framework does not provide an accessible resolution processThe complaints policy is relevant and provides an accessible solution in addressing complaints A separate review panel consisting of people with disabilities will review the complaints policy prior to it being ratifiedReview panel convenedDec 2010 SS/NH and students with a disability      OLD COURTHOUSE COMMUNITY CENTRE DISABILITY ACTION PLAN2010/2013  PAGE \* MERGEFORMAT 1     Y   ﺪ~sbTGbTGbTGTGh=hOJQJ^Jh=h6OJQJ^J h=hCJOJQJ^JaJh5OJQJ^Jh?Lh5OJQJ^Jh8CJ$aJ$hgh8CJ$aJ$h@<8CJ$aJ$h]ah8CJ OJQJaJ hCJOJQJ^JhpKCJOJQJ^JaJhhCJaJhrh8CJ$OJQJaJ$ hhCJOJQJ^JaJ H l      &$d%d&d'dNOPQgd&$d%d&d'dNOPQgd & Fdgdh^hgdgdgd56 Y     2gd & Fdgd^gd$ & Fda$gdgdgd    21ɷɕɈ~qfXKAh H]OJQJ^Jh!hOJQJ^Jh!h5OJQJ^Jhv$5OJQJ^Jh?LhOJQJ^Jh OJQJ^Jh h OJQJ^Jh 5OJQJ^JhOJQJ^Jhv$heOJQJ^J#hv$h5CJOJQJ^JaJh5OJQJ^Jh=hOJQJ^Jh=h6OJQJ^J h@MhCJOJQJ^JaJ23114vw & F TLd^`Lgd@&gd & F TTd^Tgdgd & Fdgd1240_jt34A;uv;v:;b?^_{ܺܺܬܢܢҢhShS5OJQJ^JhSOJQJ^Jh]ah5OJQJ^Jh!h5OJQJ^Jh H]OJQJ^JhOJQJ^Jh!hOJQJ^Jh}OJQJ^Jh}hOJQJ^J7;<b_xyf & F TTd^TgdS dgdS & F TTd^Tgd@&gd^gd & F TLd^`Lgdxy?@fEQ[=?BCD^`abqsxy1>øøߣߕxohr5CJ$aJ$hrhr5CJ$aJ$hr5CJaJh+hP:h:eh:e5OJQJ^Jh:eOJQJ^Jh:e5OJQJ^Jhm5OJQJ^Jh:ehP:5OJQJ^JhShS5OJQJ^JhP:OJQJ^JhSOJQJ^JhShSOJQJ^J+   ?>?dd$IfgdODh`hgdr & Fgdr$a$gdr dgdP: & F TTd^TgdS>?dkwLM  g h i !!>!?!d!e!f!!!" 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