ࡱ> M )bjbj== tWW%3lTTTTTTTD    dt!!!!!!!!YV[V[V[VMVl]0d$#f ChTdT!!!!!Td%TT!!id%%%!|T!T!YV%!YV%%)nMTTP!! @u <"`N Pd0dNh#VhP%TTTTMILPARA COMMUNITY HOUSE 21 Shellcotts Road Korumburra Victoria 3950 Phone (03) 5655 2524 Fax 56581375 email: milpara@sympac.com.au DISABILITY ACTION PLAN approved by Committee at 10.08.06 Planning meeting BACKGROUND Milpara Community House came into being early in 1979 initially providing childcare and a playgroup. The Neighbourhood House Co-ordination Program funded by the Department of Human Services provided funding to employ part-time staff to co-ordinate the community support activities at Milpara. We are now funded by the Department for Victorian Communities. In 1984 Milpara became a provider of adult and community education. Adult education classes are both formal and informal and include computers, first aid, personal development, craft, cookery, budgeting, English as a second language and food handling courses etc. Adult Education classes are subsidised through ACFE and are supplemented by other grants for specific projects eg: parenting courses. Milpara Community House is registered as a Class 2 childcare centre and provides childcare for adult education classes and special events. Milpara has a Playgroup which meets at Milpara on Tuesday mornings during school terms. Milpara provides health information days for both English and Italian speaking people as well as Well Women's clinics. In 2001 Milpara was officially appointed as Centrelink agency in recognition of the service provided to Centrelink clients over the past ten years. The Centrelink agency provides access to Centrelink via telephone, fax and the Internet. Forms can be lodged at Milpara as well as help with their completion and information obtained from trained agency staff. A Family Counsellor from Kilmany Uniting Care is situated at Milpara and the Coordinators provide reception for the Family Counsellor and referral to other community support services. We are also a venue for Financial counselling and other support services as required Milpara provides a venue, has encouraged and often facilitated the following support groups: Korumburra Playgroup Personal Development Groups Sole Parent Support Service Milpara Community House provides a range of community support activities such as the food bank, help with job application and resumes, advice and referral Vision All people living in the Korumburra and District Community will have the opportunity to meet their full potential Mission To continually meet the changing social and educational needs of our Community AIMS To create and maintain an environment for all House users which is committed to eliminating discrimination of any kind CONSULTATION PROCESS A special planning day and workshop was held on 7th May 2006 to look at all the barriers and how to best overcome them. This workshop was conducted in consultation with the participation of people with disabilities from within the community and house volunteers. Our house volunteers with disabilities offer regular advice on how processes can be improved. Day to day practices are managed with this in mind. We consult frequently with staff, tutors, house users and volunteers to identify any discriminatory practices. We are also in liaison with Local Government and Health care workers. POLICIES AND PROCEDURES All policies, procedures and programs will take into account people with disabilities; and be required reading by staff, tutors, committee of management and volunteers. Relevant Policies are: Access and Equity, Health and Safety, Student information and enrolment, Staff recruitment, Volunteer, Confidentiality, Grievance. A sub -committee of the Committee of Management has been formed and is responsible for Policies and Procedures writing and reviewing. Interested community members are also consulted. ACTION PLAN This plan addresses the issues involved with Enrolment, Participation, Curriculum Development Accreditation and Delivery; Elimination of Harassment and Discrimination and Student Support Services. Enrolment BarriersStrategies to overcome or remove the barriersTimeframePerformance IndicatorsResources neededResponsible PersonPhysical Access to Milpara CH 1. Because the front door has two handles due to childcare requirements, we will install a door bell which will alert office staff 2. Tactile entry path outside and uneven surfaces in the houseOctober 2006 - DVC Grant for Disability Access. Implement 2007 Tested and evaluated by at least two people (a) occupational therapist advice. (b) test by dight impaired personDoor Bell and review of door opening process.Coordinators Co-ordinatorsPhysical Barrier Manual dexterityStaff assistance with form completionImmediate and ongoingPersonal feedbackCoordinatorCommunication Barrier Advertising Material difficult to read Produce in multiple media including CD Make interpreters availableRadio and print information available CD produced by October 2007 Advertise for interpreters in Term programmeComprehension and awareness of programmes improved Feedback from users by surveyTechnical advisorTo be arranged CoordinatorsAttitudinal Barrier Staff lack of understanding of additional needs; students not accepting others' differencesPersonal development for staff, tutors committee and house users. Polices and procedures clearly outlined and communicatedJune 2007Improved understanding and communicationWorkshop facilitator and posters and fliersCommittee, coordinators and house usersConfidentiality Barrier Careless talk and gossipAll staff and volunteers to read and sign off on confidentiality policy. Introduce a "Need to Know"" procedure. i.e. seek permission to advise other people of personal information ImmediateMinimising gossip and careless talkreview induction procedures and refresher trainingCoordinators Participation BarriersStrategies to overcome or remove the barriersTimeframePerformance IndicatorsResources neededResponsible Person/sCommunication Noise during classes and meetingsTutor or chairperson to ensure that only one person talks at a time for hearing impaired people to participateImmediateHearing impaired people to provide feedbackSpecial Needs indication on form prior to class and all participants made aware at start of class or meetingCoordinator Physical access LightingEnsure all rooms are well lit and relocate equipment if required and check outside venues before useImmediateLiaise with other service providers about suitable aids Do a physical audit with relevant participantsCoordinatorsCommunication Forms too difficult to read Learning disabilities Enlarge print or use multiple media Tutor to be flexible in teaching methodsReprint forms or course notes as necessary and Multiple media in 2007Special needs identified on enrolment formCoordinatorsAttitudinal. Impatience and inflexible teaching methodsEducation to increase awareness and understanding. Tutor training and selectionJune 2007 May 2008Advocates to assist with issuesRecruit professional people to counsel tutors and house usersCoordinators Curriculum Development, Accreditation and Delivery BarriersStrategies to overcome or remove the barriersTimeframePerformance IndicatorsResources neededResponsible Person/sPhysical Barrier -Inadequate public transport for staff and tutors without their own vehicles Car pooling to convenient venues or organise PD to come to us.Ongoingtraining calendarCoordinatorCommunication Barrier. Under utilising Students as a resource Use of suitable curriculumRecognising and valuing students knowledge and experience Add to scope of registration where possibleOngoing OngoingInteractive learning programmes. (Apply for grant) Investigate resources to support curriculumCoordinatorNo Attitudinal and Confidentiality barriers Student Support Services BarriersStrategies to overcome or remove the barriersTimeframePerformance IndicatorsResources neededResponsible Person/sPhysical Lack of awareness of resources availableDocument all resources available and their locationsEnd 2008Recruit student to compile as part of a projectCoordinatorPhysical Barrier. Inability to pay for classes Negotiate Payment Plan and concessions Immediate and ongoingIncreased participationNominate an advocate to negotiate for student if neededCoordinatorCommunication Barrier. Lack of consultation about services requiredConvene an interactive workshop to discuss barriers and ways to overcome them End of 2007Co-ordinatorAttitudinal Barrier. Parent with disabled child doesn't participate for fear of discrimination to the childParent awareness of our trained child care workers Parent to advise staff on communication methods and special needs for their childImmediate and ongoingHandout information to parents when they arrive or use our facilities and servicesCoordinatorNo confidentiality issues Harassment and Victimisation BarriersStrategies to overcome or remove the barriersTimeframePerformance IndicatorsResources neededResponsible Person/sNo physical barriersCommunication Barrier Perception is that there is no formal policyRaise awareness of existing policy on unacceptable behaviour and make all house users aware of it. Educate staff and volunteers and students about their obligations not to harass or victimise others and their rights under our grievance policy. Sub Committee review policy where necessary. 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