ࡱ> uwrst` 0_Tbjbjss >r9L%&qqq8rr&dvv"vvvxxx$jhH z xxzz vvgzXvvz*vvv ™3squzR'40d }xvxTxDyxxx 'Xxxxdzzzz&&&ek&&&k&&&  ACCESS & INCLUSION PLAN 2005 - 2015 CONTENTS 1Introduction32Purpose33Aim44The Disability Discrimination Act..45Definitions55.1 Disability.55.2 Discrimination66Access.67Key Policy Statement..78Access and Inclusion Plan71.0 Governance and Leadership...82. 0 Training (Staff and Councillors).93. 0 Employment...104. 0 Communication and Information115. 0 Building and Infrastructure13 5.1Council Facilities.13 5.2Public Toilets.....14 5.3Footpaths..14 5.4Signage..16 5.5Public Lighting..16 5.6Accessible Parking.17 5.7Overhanging Branches176.0 Development / Planning Applications / Approvals..187.0 Recreation & Tourism..198.0 Service Provision21 ACCESS & INCLUSION PLAN 2005 Introduction Hepburn Shire Council acknowledges that there are a number of people living in the Shire with a disability. Local Government is a key planner, developer and provider of physical and social infrastructure and is committed to the responsibilities determined by the Disability Discrimination Act (D.D.A.) 1992, to assume greater responsibility for people with disabilities within our community. The D.D.A.(1992) is based on the premise that people with a disability are members of our community who are entitled to the same rights and the same opportunities to participate in and contribute to the full range of services and facilities as other members of the community. According to the 1993 Australian Bureau of Statistics Disability, Ageing and Carers Survey, people with a disability comprise at least 19% of the community. As part of the process of developing the Access and Inclusion Plan, Council undertook consultations with community groups, people with disabilities, their carers and associates, and staff from the Council. 2. Purpose The purpose of the Access and Inclusion Plan is to equip Council with the knowledge and skills to provide services to its residents and visitors in a manner which: Maximises access for all citizens including those with a disability Enables participation by people with a disability in the life of the community with dignity and as few barriers as practicable Achieves as far as possible, equity of service delivery, the development of appropriate policies, and the implementation of those policies across all functions of Council. 3. Aim To develop a 10 year Access and Inclusion Plan that identifies issues and suggests actions to address the needs of people living in the Shire who have a disability as defined in the D.D.A., and to lodge this plan with Human Rights and Equal Opportunity Commission. The Disability Discrimination Act The Disability Discrimination Act is a Commonwealth Law that makes it illegal to directly or indirectly discriminate against a person with a disability in: accommodation employment access to premises used by the public provision of goods, services and facilities disposal of land administration of Commonwealth laws and programs membership of sporting club and facilities requests for information. The specific intent of the D.D.A. is: To eliminate as far as possible, both direct and indirect discrimination against persons on the grounds of disability To ensure, as far as practicable, that persons with disabilities have the same rights to equality before the law as the rest of the community To promote recognition and acceptance within the community of the principle that persons with a disability have the same fundamental rights as the rest of the community. The Act came into effect on 1 March 1992 and must be considered alongside the Equal Opportunity Act, Victoria (1996) 5. Definitions 5.1 Disability The definition of Disability in the D.D.A. refers to disabilities, which are: total or partial loss of a persons bodily or mental functions; or total or partial loss of a part of the body; or the presence in the body of organisms capable of causing disease or illness; or the malfunction, malformation or disfigurement of a part of a persons body; or a disorder or malfunction that results in a person learning differently from a person without a disorder or malfunction; or a disorder, illness or disease that affects a persons thought processes, perceptions of reality, emotions or judgments that results in disturbed behavior. The definition includes a disability that : presently exists previously existed but no longer exists may exist in the future; or is imputed to a person. 5.2 The definition of Discrimination as defined by the D.D.A. is clear and comprehensive: It is discriminatory to treat people with a disability less favorably than people without the disability would be treated under the same circumstances. Discrimination also exists where there is a condition or requirement imposed which may be the same for everyone, but which unfairly, excludes or disadvantages people with a disability. It is also unlawful to discriminate against a person because their associates (family, carers, partners etc) have a disability. 6. Access Council defines access in terms of the ability of the residents and visitors to use the service or facility provided. Consequently, a service is accessible when: it is easy to find out about it is easily understood it is easy to get to it is easy to use people who use it feel they are welcome people know that they will get the right assistance when they need it people are confident that every reasonable effort will be made to address the customers requirements. These are also features of good customer service. 7. Key Policy Statement Hepburn Shire Council acknowledges that people with disabilities are valuable members of our community who expect and are entitled to equitable access to services and facilities. It accepts its moral and legal obligation to its residents who are living with a disability, and to their carers and associates. It commits to act in accordance with the Disability Discrimination Act (1992). Council considers the development of the Access and Inclusion Plan as a key priority as highlighted through the adoption and review of its Access and Inclusion Policy (2005). 8. Implementation of the Access and Inclusion Plan The Access & Inclusion Plan was developed under the guidance of a Reference Group that comprised of a Councillor, Council Directors, Managers, Officers and representatives from a wide range of community groups, including disability groups. The group was formed to look at specific access issues. These pertained to: Training (staff awareness) Employment Communication / Information Physical Access Parking Signage Cultural events Building and Infrastructure Community consultation was conducted and community questionnaires were distributed to people with a disability via staff, friends and carers at the consultations to assist in the plan. Time frames have been included so that actions can be monitored and measured. The Reference Group will conduct a review of the plan twice annually. Hepburn Shire Council Access & Inclusion Plan ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS1.0 GOVERNANCE AND LEADERSHIPEnsure that all Council meetings and Public forums are held in accessible venues. CEOFebruary 2006Executive Support StaffTo actively promote the Access & Inclusion Plan within the Shire. Councillors CEO DirectorsOngoingAll Council OfficersTo advocate on behalf of residents to promote and encourage an accessible environment within the Shire. Councillors CEOOngoingLocal Businesses Residents1.4 To advocate for improved and accessible transport.Councillors CEO Relevant Dept ManagersOngoingCommunity Access Group Rural Access1.5 Submit the Access & Inclusion Plan to the Human Rights and Equal Opportunity Commission (HEROC) for formal registration. CEOOctober 2005 ActionsResponsible OfficerTimelinesPartners2.0 TRAINING (STAFF & COUNCILLORS)2.1 To introduce and provide on-going Access Awareness training sessions for Council staff. Manager, Organisational DevelopmentCommencing August 2004Access Audits Australia2.2 Access Awareness training to be included as part of an induction process for Councillors. Manager, Organisational DevelopmentDecember 2005CEO Director, Corporate Services Director, Infrastructure & Development2.3 Access Awareness training including a copy of the Access & Inclusion Plan be included within Staff Induction procedures. Manager, Organisational DevelopmentJanuary 2006  ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS3.0 EMPLOYMENT3.1 Actively promote Hepburn Shire Councils Equal Opportunity (EO) policy by inclusion on all advertisements. Manager, Organisational DevelopmentDecember 2005Director, Infrastructure & Development Director Corporate Services3.2 Ensure that all job descriptions and job advertisements are not discriminatory when positions are advertised. Manager, Organisational DevelopmentDecember 2005Director, Infrastructure & Development Director Corporate Services3.3 Ensure a suitable workplace for employees with a disability by adapting workplace equipment and environment where necessary on a case by case basis. Relevant Director / ManagerOngoingManager, Organisational Development ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS4.0 COMMUNICATION AND INFORMATION4.1 Review Councils Communication Policy to ensure that it provides for all community members to have access to Council documentation/information. CEOFebruary 2006Extended Management Team4.2 Establish a process to enable written Council information to be reproduced in alternative format upon request. (audio, larger print) Director, Corporate ServicesMay 2006Communications Officer4.3 Advertise that written Council information can be provided in alternative formats. All Department ManagersJuly 2006Communications Officer4.4 Review Council information to ensure that it is presented in a manner that is easily understood. All Department ManagersOn-going4.5 Establish a Community Access Plan Reference Group to review the Access & Inclusion Plan. Manager, Community ServicesNovember 2005Aged & Disability Services Manager ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS4.0 COMMUNICATION AND INFORMATIONAssess Councils website for accessibility and upgrade as necessary to meet Web Content Accessibility Guidelines. (WCAG) Information Technology DepartmentNovember 20064.7 Establish processes for utilising the services of interpreters (sign or multi-lingual) on an as required basis. Director, Corporate ServicesOctober 20054.8 Ensure that hearing loops are utilised in public forums/meetings when required. CEO Relevant Department Manager February 2006Executive Support Staff ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS5.0 BUILDING AND INFRASTRUCTURE5.1 Council Facilities5.1.1 Undertake an Audit of all Council owned / managed properties and facilities to establish a priority of works to be undertaken to ensure compliance requirements. Engineering DepartmentJanuary 2007Access Audits Australia5.1.2 Prioritise works as a result of the Audit, and develop a 10 year strategy for completing works, including allocating capital works budget annually. Director, Infrastructure & DevelopmentMarch 2007Management Team5.1.3 Actively seek external funding opportunities to assist with the retrofit and upgrade of Council owned / managed properties and facilities. Director, Infrastructure & DevelopmentOngoingManagement Team ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS5.0 BUILDING AND INFRASTRUCTURE5.2 Public Toilets5.2.1 Undertake an access audit of all public toilets within the Shire to assess required works needed to ensure that public toilets are accessible. Engineering DepartmentJanuary 2007Access Audits Australia RuralAccess Worker5.2.2 Develop a program of works to upgrade Councils public toilets to ensure that they are accessible, including developing capital works bids for budget preparation annually. Engineering DepartmentMarch 20075.2.3 Update Hepburn Shire Councils information within community brochures and the National Public Toilet Map and create links to the Webpage via Councils website. Projects EngineerDecember 2007IT Co-ordinator RuralAccess Worker5.3 Footpaths5.3.1 Ensure that Councils footpath maintenance program identifies and rectifies barriers to access; e.g. cracks, lack of kerb ramps, lack of made footpath, inappropriate guttering, etc., and make recommendations for Action. Manager, OperationsMarch 2006 ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS5.0 BUILDING AND INFRASTRUCTURE5.3 Footpaths5.3.2 Ensure that priority for maintenance is given to footpaths located in the main thoroughfare and select routes that provide access for all. Manager, OperationsApril 20065.3.3 Implement a systematic review of all kerb ramps on street crossings. Priority for maintenance to be given to high use street crossings. Manager, OperationsFebruary 2007Conduct regular inspections of footpaths to ensure that Private assets (Street furniture, A frames etc) are being placed according to Local Laws Policy 19 to ensure access is maintained. Compliance Co-ordinatorWeekly inspectionsLocal Businesses5.3.5 Review Councils Local Laws Policy 19 to ensure that it meets Accessibility requirements. Compliance Co-ordinatorJuly 2005Undertake a public education program for business traders and community members regarding Councils Local Laws Policy 19. Compliance Co-ordinatorAugust 2005 ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS5.0 BUILDING AND INFRASTRUCTURE5.4 Signage5.4.1 Develop a Council signage policy and ensure that it complies with accessible signage standards. Manager, OperationsJuly 20075.4.2 Undertake an audit of existing Council signage to identify barriers to access, and implement a replacement program of inappropriate signage. Manager, OperationsNovember 2007Engineering Department5.5 Public Lighting5.5.1 Investigate the appropriateness of lighting arrangements that currently exist in high use/risk buildings, facilities and public areas. Manager, OperationsJanuary 2007 ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS5.0 BUILDING AND INFRASTRUCTURE5.6 Accessible Parking5.6.1 Review all Accessible Parking Bays within the Shire to ensure that they meet Accessibility standards. Compliance DepartmentMarch 2006Develop a maintenance /upgrade program for all accessible parking bays to ensure compliance with standards. Compliance Department/ Engineering June 2006Implement the recommendations of the Community Consultation (2004) regarding Accessible Parking across the Shire. Compliance Co-ordinatorDecember 20055.7 Overhanging BranchesTo undertake annual inspections of street frontages, where there are established footpaths, to ensure that overhanging branches from private properties are trimmed back. Compliance Co-ordinatorSeptember/October (Annually)To actively publicise the danger of overhanging branches and requirements of Private Property owners to ensure that footpath access is maintained. Compliance Co-ordinatorEarly September (Annually) ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS6.0 DEVELOPMENT/PLANNING APPLICATIONS/APPROVALS6.1 Undertake specific staff training for all Planning Officers on Access regulations. Manager, Planning & Economic DevelopmentMarch 20066.2 Prepare a pamphlet to accompany planning and building permits, and distribute to Developers, Builders and Designers advising of the requirements of the Disability Discrimination Act (1992). The brochure will clearly outline the Australian standards that prescribes the basic requirements for physical access, which must be adhered to in the planning, development and construction of all buildings and facilities. Director, Infrastructure & DevelopmentDecember 20066.3 Conduct at least 1 (one) Information Session regarding accessibility, for businesses in each main township within the Shire. Manager, Planning & Economic DevelopmentJune 2007 ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS7.0 RECREATION & TOURISM7.1 To undertake an audit and review of usage of playgrounds within the Shire; with a view to planning where an accessible playground within the Shire be best situated, taking into account usage and demographics. Manager, Recreation & TourismSeptember 2006Access for All Abilities7.2 To undertake a review of Recreation Reserves/Sporting facilities owned or operated by Council to ensure access compliance requirements. Manager, Recreation & TourismJanuary 20077.3 Endorse and support the State Governments Companion Card scheme at Hepburn Shire festivals, recreation and sporting events and arts programs. Manager, Recreation & TourismDecember 2005 ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS7.0 RECREATION AND TOURISM7.4 Revise Councils existing Events Checklist to ensure that it promotes accessible public amenities i.e. parking, location of accessible toilets, physical and sensory access, availability of seating, etc. Manager, Recreation & TourismJanuary 20067.5 Ensure that any new planning and development of recreation and sporting facilities includes consultation to ensure access for all. Manager, Recreation & TourismOn-goingRecreational Advisory Committee RuralAccess7.6 Actively promote the availability of Community Grants to recreation and sporting clubs to support improved access for sports people and spectators with a disability. Manager, Recreation & TourismOn-goingRecreational Advisory Committee RuralAccess ACTIONSRESPONSIBLE OFFICERTIMELINESPARTNERS8.0 SERVICE PROVISION8.1 Review immunisation venues to ensure that they are accessible for all people. Senior Environmental Health OfficerDecember 20058.2 Investigate and review service gaps within Councils HACC Services Respite Care, ensuring that they are responsive to the needs to parents/carers. Aged & Disability Services ManagerJune 2006Community Services HACC staff8.3 Ensure that Council conducted and/or sponsored youth activities are accessible and inclusive for all to participate. Manager, Recreation & TourismMarch 2006HSC Youth Development Co-ordinator 8.4 All new and revised Contract specifications for the delivery of Council services complies with the requirements of the D.D.A. 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