ࡱ> ~}g 9bjbjVV .r<r<0v@ @ 8T: 1vFF4zzzUUU1 1 1 1 1 1 1$35D1UUD1zzY1   zz1 1  -hZ.zUTn:. 1o101J.o6o6 Z.Z.o6n.UvT Dc|UUUD1D1^UUU1o6UUUUUUUUU@ `: DISABILITY ACTION PLAN Draft 2010 Postal Address: 14 Brabham Ave Holden Hill, SA , 5088 Location: Home Office 14 Brabham Ave Holden Hill, SA , 5088 Phone 82614643 Fax 82613380 ABN 951997990 Email : availinc@bigpond.com AVAIL INCORPORATED. DISABILITY ACTION PLAN INTRODUCTION Avail Inc is a Government Funded Not for Profit Organization, serving adults who are blind or vision impaired and who have a secondary disability. Avail Inc provided these adults with development skills in the eight major domains of Healthcare, Community Living Skills, Socialisation and Relationship Autonomy and Relationships, Recreation and Leisure, Occupation, Accommodation and Education.. Avail Inc Board of Management consists of volunteers and are responsible for the development and fulfilling Avail Inc responsibilities in addition to employing care workers to support the clients. Vision Statement It is Avails aim to offer an outreach support service to adults living independently in the North-Eastern suburbs with visual and / or another disability. Mission Avails Inc primary purpose is to provide an outreach support service that enables individuals with both physical and intellectual disabilities to have a lifestyle similar to those who do not have disabilities General The development of a Disability Action Plan has identified opportunities to enhance Avails Inc services and facility planning and provision, and eliminate barriers preventing participation by, and access to, people with disabilities. This plan supports the establishment of a community that includes people with disabilities in all aspects of community life, promotes recognition and acceptance and values participation and contribution. In addition to Avails commitment to improving service and facility planning and delivery for all people, the need for compliance with State and Federal legislation and various codes and guidelines is also mandatory and has been a catalyst for an informed development of the Disability Action Plan. The most relevant of these include: . Building Code of Australia (BCA); (Refer to Internet site) . Australian Standards for Access and Mobility (AS 1428 Suite of Standards); (copy available in AVAIL INC office) . Equal Opportunity Act 1995 (State); (Refer to Internet site) . Disability Services Act 1986 (State) - copy available in AVAIL INC office . Disability Services Act 1993 (Federal) copy available in AVAIL INC office The Avails Disability Action Plan will be lodged with the Human Rights and Equal Opportunity Commission, which is responsible for administering the Disability Discrimination Act and handling complaints relating to it. The Disability Action Plan will be evaluated regularly by the Management Committee to ensure it keeps abreast of and reflects changes within the Government and local community. Disability Discrimination Act 1992 The Disability Discrimination Act came into effect on 1st March 1992. It provides uniform protection against unfair or unfavourable treatment for people with a disability in Australia and seeks to fill in the gaps in State and Territory legislation. Disability is broadly defined and the Disability Discrimination Act provisions apply to a wide range of life activities including: . access to premises used by the public; . provision of goods and services; . employment; . education; . communication and . administration of Commonwealth laws and programs Avail has a responsibility under the Disability Discrimination Act to provide equitable access to services and to premises used by the public. The Disability Discrimination Act seeks to stop discrimination against people with any form of disability including: . physical; . intellectual; . sensory; . psychiatric; . neurological; . learning disabilities or developmental delay. The spirit and intent of the Disability Discrimination Act is one of inclusion. It is about acknowledging that organizations which provide for the needs of the local community, including people with disabilities, in their perception of that local community. Benefits of an effective Disability Action Plan There are a range of benefits for Avail , highlighted by Human Rights and Equal Opportunity Commission, in developing an effective Disability Action Plan, which include the following: . elimination of discrimination in an active way; . improvements to services in general; . enhancement of organisational image; . reduction of the likelihood of complaints being made; . increasing the likelihood of successfully defending complaints; . assisting in avoiding costly legal action; . allowing for a planned and managed change in business and services; and . opening up new markets and attracting new volunteers and clients. A Disability Action Plan will also be effective in ensuring compliance with the Disability Discrimination Act if it convinces complainants and ultimately a Hearing Commissioner or the Federal Court that it: . demonstrates commitment to eliminating discrimination; . shows clear evidence of effective consultation with Avails staff, volunteers, clients and stakeholders; . has priorities which are appropriate and relevant; . provides continuing consultation, evaluation and review; . has clear timelines and implementation strategies; and . is being implemented. What the Disability Action Plan covers Avails Disability Action Plan, is primarily about service planning, delivery and facilities and does not cover the range of issues outside Avails control or mandate. AVAIL INCs current commitment AVAIL INC is committed to providing a disability service in relation to those with eligible disabilities and are older than 18 years. Physical access AVAIL INC will ensure that office access meet accessibility requirements to accommodate people of all abilities. Communication AVAIL INC has / will be implementing a number of communication tools to ensure all staff, volunteers, clients and stakeholders receive important and relevant information. . Regular Newsletters . Annual Report . To continually improve communication to members of the community, AVAIL INC will investigate options to make all information easily accessible with relevant features for people with disabilities. Fact sheets on all AVAIL INCs services will also be made available and provided in alternative formats. Policy Objectives . Promote awareness of AVAIL INC services in the community . Meet obligations under the Disability Discrimination Act 1992 and other relevant legislation. . Achieve a planned, co-ordinated and flexible approach to policy and service provision to reflect the need of people with a disability. . Create opportunities, services and facilities which enable people with a disability, their carers and families to attain a better quality of life. AVAIL INC seeks to improve access to all facilities, information and services to ensure people with a disability have the opportunity to access AVAIL INC services. The plan outlines the commitments AVAIL INC is making to achieve change. The aim is to ensure that AVAIL INC meets its responsibilities under the Disability Discrimination Act and to enhance AVAIL INC as a place for people with a disability seeking individual help otherwise unavailable to help achieve a better quality of life. AVAIL DISABILITY ACCESS ACTION PLAN 1 Policy Development and Documentation GoalsStrategies to addressTiming 1.1Avail Inc will ensure compliance with the Disability Policy and the Disability Discrimination Act..Include information pertaining to Avails obligations under the Disability Discrimination Act in induction for all volunteers and staff Implement a Disability Awareness Training program to all staff and technical volunteers. Conduct an annual compliance audit. Monitor, evaluate and update the Disability Action Plan every three years, commencing May 2011 via: . Regular staff meetings . Client follow up . Regular committee meetings Ensure all relevant staff and volunteers are notified of all updates to the Disability Discrimination Act. Register the Disability Action Plan with the Human Rights and Equal Opportunities Commission. Website direct link to the Human Rights and Equal Opportunities Commission. By March 20121.2To ensure equitable access to informationAmend job descriptions as recommended. Ensure that Avail Staff have required skills.By December 20111.3To deal fairly with complaints.Revise and adopt the formal grievance policy.By December 2011 2 Promotion and Publicity and nurturing a culture of inclusiveness. GoalsStrategies to addressTiming2.1To ensure people with a disability have access to Avails services Promote Avails services in . Regular newsletter . Public Relations program By December 20122.2To assist the community and Avail staff and volunteers in providing information to enquiries pertaining to disabilityDevelop and maintain a disability services resource list and make it accessible to the public. By January 20112.3To ensure Avail staff and volunteers have useful and relevant information regarding disability and support services.Avail will continue developing and maintaining its information and policy procedures Ongoing2.4To enable employment or volunteer recruitment of people with a disabilityAdhere to AVAILs Recruitment of Staff Internal Policy Refer current Equal Employment Opportunities Policy Ongoing2.5To make available information relating to specific services offered by Avail.Develop brochures and fact sheets relating to . eligible people with disabilities. . Any other service in the future offered by Avail. By December 20112.6AVAIL to maintain accurate relevant and current data on clients whilst maintaining strict adherence to Privacy and Confidentiality Policy and ProcedureRelevant data used to . provide best support options and case management . monitor case details and progress. . Client service follow up . AVAILs statistics for reporting . Service planning Adhere to following Policies & Procedures . Privacy, Dignity & Confidentiality . Document Control Ongoing 3 Accessibility GoalsStrategies to addressTiming3.1To ensure that people with a disability and or other relevant people are included in the planning process of projectsAdherence to the following Policies & Procedures under the National Standards for Disability Services . No. 1 Service Access . No. 2 Meeting Individual Needs . No. 3 Participating in Decision Making . No. 5 Participation and Integration Internal AVAIL INC Policy Project Follow Up By December 2010 4 AVAIL Physical Environment GoalsStrategies to addressTiming4.1To ensure that people with a disability are able to access AVAILs facilities Conduct an audit assessment of AVAIL premises for . OHS&W . Accessibility of premises By January 2011 5 Monitoring and Communication of Action Plan GoalsStrategies to addressTiming5.1To ensure systematic implementation of the Action Plan.The Chairperson will ensure that a twelve-monthly report on Plan implementation is presented to the Board The Chairperson will ensure that a report recording complaints concerning access issues is presented to the Board as they arise. By December 2011 Ongoing Ensure development and distribution of a survey questionnaire to elicit community responses to performance indicators in this Action Plan. Administer biennially for 5 years, and forward reports to the Board. Ensure development of a questionnaire to elicit responses about staff-related performance indicators in this plan. Administer biennially for 5 years and forward reports to the Board. Ensure a complete review and report on implementation of the Action Plan at each five-year milestone. Ensure that the report is forwarded to the Board with recommendations for any necessary adjustments to the Plan.By December 2011 By December 2011 By December 2012 Ongoing NB. The DDA requires that the existence of the Action Plan be communicated as broadly as possible. Passed by the Committee at Management Committee Meeting 26th May 2010 .. 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