ࡱ> g ubjbjVV .@r<r<O%::''''''''8'(|'YP)^)")))***eYgYgYgYgYgYgY$[D^Y'W9**W9W9Y''))Y===W9')')eY=W9eY==SU){9:sTQYY0YT84_G<4_0UU4_'qV*/t=25***YY<***YW9W9W9W94_*********: Z&: 2009 African Australians: A report on human rights and social inclusion issues Overarching Consideration How can governments go beyond consultation and support the genuine participation of African Australians in decision-making about program and service design and implementation across all areas? This submission from the Office of the Child Safety Commissioner (OCSC) seeks to respond to this question when considering each of the designated five topic areas of employment and training, education, health, housing and justice, and the other pertinent issues raised in consultations with communities. The OCSC is mandated through the Child Wellbeing and Safety Act 2005 to promote the safety of Victorian children aged from 0-18 years. This Act is based on a set of principles for children, including that all children should be given the opportunity to reach their full potential and participate in society, irrespective of their family circumstances and background. 鱨վ should not be seen in isolation, if their parents, extended family and community members are unemployed, facing language barriers, unable to find and maintain appropriate housing, access health services or negotiate the justice system, the impact on children is magnified as their carers capacity is diminished. The material contained in this submission is based upon two community consultations formally conducted to address the consultation topics (which are submitted separately). The participants in the first consultation session consisted of seven Somali background young men participating in a Department of Justice youth advisory group. The second consultations session was held with 15 participants from an ongoing South Sudanese mens group emanating from a Migrant Resource Centre in the northern suburbs. All of the participants were male given the nature of their groups. A number of offers were made to facilitate group sessions for other community groups, but the there was insufficient resourcing to support the capacity of group coordinators to assist with setting this up, which was a necessary condition to enable rapport building. In addition to these two formal consultation sessions, the submission builds upon the insights gained from the ongoing African Refugee project conducted by this office over the past two years. There is a great deal of inter-relationship between the five topic areas, therefore in the interests of providing a coherent discussion, it has been decided to rearrange the order for this submission. Education By far the most prominent issue in relation to education that has been raised with the OCSC is the placement of children in the education system according to their chronological age. This policy has increasingly dire consequences as the childs age at arrival increases and the level of disruption in schooling they have experienced increases. Primary school aged children will struggle to comprehend class routines, grasp English as an extra language and adapt to and achieve academic expectations, but will usually eventually get there. For teenagers it is a great deal more difficult, many may have spent a whole lifetime growing up in refugee camps where there was no educational provision, and if they were lucky they may have experienced a couple of years of disrupted schooling. However, even the schooling type in much of Africa is very different, with an emphasis on rote learning, reminiscent of Australian education style in the 1920s. Many African Australian community members have approached the OCSC to raise concerns about the disadvantages that become built into a young persons life when they are unable to catch up with their peers and the humiliation this engenders. Community members have suggested that an English literacy assessment be used as the guide for allocating children and young people to the appropriate year level. In response to the concern that much older children may feel out of place in a classroom of youngsters, it was suggested that placement at English Language Schools (ELS) for a much more extended period may be helpful (DEECD website). Alternatively, select schools based on the English Language Centre (ELC) model which offer expertise in English literacy, that welcome cultural diversity and can offer greater flexibility for teaching a range of age groups could be supported with increased resourcing to cater for these needs. Unfortunately, Australia is the third most monolingual country in the developed world (Tomazin, 10 June 2009), which already has serious impacts upon our capacity to participate in global activities including trade (Hyland, 12 October 2008). The Australian Government has acknowledged the need to address this serious issue with investment in training language teachers and bilingual education provision (Perkins, 7 May 2009). We should also recognize that African Australians are multilingual, learning to speak a range of languages as a matter of course when growing up and needing to communicate with others from a range of cultural and language groups. This multilingual expertise has been overlooked when Australia applies the monolingual English lens to its citizens. Throughout the history of waves of migrants and refugees who have come to Australia there has also been an acknowledgement that some individuals have simply not been able to pick up the language despite many efforts to do so. This has very serious implications for these individuals and their families in terms of their ability to actively participate in society, with consequences for their quality of life and productivity. English is a notoriously difficult language to learn for non native speakers, therefore action based research that targets these individuals in finding teaching strategies that work would be extremely valuable and could provide a model of best practice to be shared globally (The Science Show, 6 October 2001). It is important to consider the whole range of learning needs of students, suggesting each student should have an Individual Learning Plan developed for them. Such a plan should give consideration to innovative ways to address specific challenges for students, such as the use of teaching aids, adapted resources and varied learning styles. It may also be worth developing some courses, such as mathematics or science, in a community language, which would increase the opportunity for students to demonstrate successful learning. Debney Park Secondary College, which has a large number of African Australian students, has been held up as a model of best practice in schooling, with better than average academic results despite students often being from disadvantaged backgrounds. The Boston Consulting Group (BCG) chose to work with the school in 2005 to address the issue of low enrolments from local middle class families, which had been based on negative stereotypes about the school population. The subsequent promotional campaign was successful in increasing enrolments and enhancing the schools cultural diversity, to the benefit of the whole school community (Gough, 20 July 2008). Debney Park Secondary has also been cited as a school that has worked hard to prepare students for a range of employment and training options, building partnerships with local businesses and employment services. The first formal consultation session held by OCSC confirmed the strength of this approach, with the young men being unanimously positive about their experiences at this school. Education is inextricably linked with employment and training, as young people and their parents see their later secondary education as the gateway to a job. However, this can lead to intergenerational tensions as parents use traditional frames of reference to prescribe expectations for their child, wanting them to become a doctor or a lawyer. In the country of origin, these professions, or a job with the government, may have been the most respected and stable occupations available (Omar, 2005). Parents may have limited knowledge of the Australian education system and the bewildering array of educational pathways that can lead to the same occupation. There is a general expectation in Australia that young people will choose a career based on personal preference. However, in more traditional African communities, other community members including parents may be the decision makers, and specific occupations may be prescribed based on clan membership. Australian society also places great emphasis upon having a career, rather than simply a job, whereas for some African Australians a different view may be operating that we do not plan for such a long period, we just focus on the current year, because who knows what might happen for next year. However, there has been great concern within the African Australian community when education providers have suggested young people consider taking VCAL subjects rather than VCE subjects, and consider courses at TAFE as well as university. This was summed up with the description that TAFE is for losers (Waterhouse & Weil, 2008). Resentment was expressed by community members that teachers made such recommendations on the basis that they believed African students were not smart enough to aspire higher. In response, teachers have tried to explain this was not their belief, the intention was to provide more realistic expectations for young people with many disadvantages such as interrupted schooling and low proficiency in English (Young Africans and Youth Justice, 2008). A great analogy was developed to explain the straight path through education appropriate for some students and the need to consider a winding path for others who may need to undertake bridging courses to get to their final destination qualification (Madigan, 2007). There may also be gender differences operating with respect to educational expectation for African Australian young men and women. Traditionally, education has been seen as much more important for boys than for girls, reflecting the expectation that traditional gender roles would be followed. Women have been perceived as responsible for home making and child rearing, making the attainment of education seen as less relevant. This is reflected in extremely low literacy rates for females from countries such as the Sudan at 12% (Foundation House, 2005). Poor literacy levels have serious implications for Australia when parents, and particularly mothers, struggle to meet the unfamiliar expectations from our education system that they will support their childrens education through assistance with homework, in English, and participation in school activities such as governance, fundraising, sport and social activities (Omar, 2005). The barriers resulting from the unfamiliarity of the Australian education system are being broken down through initiatives such as the Rainbow Program developed by Foundation House (2002) and implemented at the Holy Eucharist Primary School in St Albans, Victoria, which invited parents to visit weekly for classes on the school premises. There can also be challenges when male household leaders with traditional value systems need to navigate and negotiate with a predominantly female staffed education system in Australia. It is also integral to improved educational achievement for African Australians that the young people perceive that there is a point to them pursuing education. Many young people are extremely disheartened that their older relatives are unable to gain employment, with the unemployment rate amongst African men being unacceptably high (Horn Afrik, 2008; Nicholson, 31 July 2008). The lack of positive role models from within the community, coupled with the associated disadvantages of poverty and interrupted schooling, can lead to unattainable educational expectations resulting in young people simply disengaging from education. This is a serious problem for the young people, their families and communities and the broader Australian society, and seems to apply disproportionately to young men rather than young women. Recommendations 1) Development of a strategy that uses a literacy assessment to allocate children to an appropriate year level upon arrival in Australia, regardless of their chronological age. 2) Extension of the period for which intensive literacy programs are offered to children at English Language Centres in accordance with their individually assessed needs. 3) Promotion and resourcing of select schools which will offer expertise in English literacy, welcome cultural diversity and can offer greater flexibility for teaching a range of age groups. 4) An audit of the many languages spoken by African Australians and promotion to the Australian community of the advantages of their multilingualism. 5) Action based research which targets individuals who have great difficulty in learning English as an extra language, to find teaching strategies that are effective. This research would be extremely valuable and could provide a model of best practice to be shared globally. 6) Development of Individual Learning Plans for newly arrived students to ensure a holistic and innovative approach is taken to assessing how their maximum potential can be achieved, with English proficiency forming only one part of the evaluation. 7) Exploration of presenting Debney Park Secondary College as a model of best practice for embracing cultural diversity, addressing disadvantage through partnerships and analysis of the experiences of school leavers. 8) Greater engagement between education, training and employment providers with community leaders, parents and young people to provide culturally appropriate community awareness raising regarding options and pathways, and career planning. 9) Resourcing to be provided for initiatives such as the Rainbow Program to be provided in schools with high levels of cultural diversity and economic and social disadvantage. 10) Accreditation to be provided for teachers undertaking further professional development focussing on developing cultural competency that will assist them to better support the transitions of culturally diverse students and families, and particularly those who have experienced interrupted schooling. 11) Expansion of student health and wellbeing programs and dedicated staff to undertake greater prevention and early intervention with students at risk of social exclusion and disengagement from education. Employment and training Employment was already a very big issue for African Australian communities before the Global Financial Crisis (GFC) made it worse (Megalogenis, 6 July 2009). The very high levels of unemployment among African males in particular, has led to erosion of their standing within their communities, their self confidence and consequent health and wellbeing, and breakdown of traditional gender roles in families when female partners have found it easier to obtain employment and male partners have been required to take on the unfamiliar role of providing childcare. As discussed above, unemployment of older community members is also acting as a powerful disincentive for young people to complete their education and undertake further training. Some specific programs have been developed to address the issue of African mens unemployment, including the Carlton Horn of Africa Mens Employment and Training Advocacy Project (Horn Afrik) and the Given the Chance Program of the Brotherhood of St Laurence in Victoria which offers a mentoring model (Mestan, 2008; Richards, 2007/08). There is also a need for recognition that women with child caring responsibilities face particular challenges in undertaking education and training, prior to obtaining employment. Traditionally, African families are very large in comparison to those in Australia and mothers may be caring for children of preschool, primary and secondary school ages simultaneously. Therefore it is important that flexible training programs are offered, including English literacy, which can be accessed locally and fitted in around childcare commitments. The first formal consultation facilitated by the OCSC also raised the issue that there can be religious requirements governing what are considered appropriate realms of employment, which may apply more specifically to females. On another occasion, an example was presented to the OCSC whereby the same young female applying for jobs in hospitality was rejected, until on one occasion she did not wear the hajib and was granted the position. Naturally, this can cause tensions between generations as young people challenge cultural and religious traditions in a bid to be accepted by the mainstream (YAPA, 2006). There are a multitude of factors contributing to this high rate of unemployment of African Australian community members, including the difficulties in getting recognition of overseas qualifications, which appears to be an overly bureaucratic process. Whilst appropriate checks and balances are necessary to ensure individuals are suitably qualified, it is also necessary to be assured that other sectional interests are not having undue influence. In situations where individuals have Australian qualifications and still cannot find employment they are left to wonder if this is due to discrimination on the basis of race (Nicholson, 2008). Whilst a recent media report of research which demonstrated that job applicants with foreign or indigenous-sounding last names were less likely to be offered interviews by employers than those with Anglo last names (Martin, 18 June 2009) would seem to support this suspicion, there are also a range of structural factors involved. Firstly, the more recently arrived community members are, the less people in the Australian community they are likely to know and so their opportunities to hear about any available jobs are limited accordingly. This rule of it is not what you know, but who you know applies even more starkly when potential employers, including those seeking volunteers, require referees and community members are unable to provide any (Richards, 2007/08). This is very reminiscent of the conundrum posed by employers who want experienced staff, but who are unwilling to offer work experience to first time job seekers. When African Australian community members do manage to get to the interview stage, they can be met with negative stereotypes which have been based on differences in visible appearance in addition to the long standing challenge for migrants of proficiency in English (Ham, 17 October 2007; Nicholson, 31 July 2008). However, some employers have come to recognize that embracing cultural diversity is an advantage for their organization. African Australians are generally multilingual and come from a range of religious and cultural backgrounds, bringing their knowledge and experience as global citizens who hold different perspectives. As part of a multicultural society, African Australian communities will also respond more positively to representations of their community across the board. Smart service providers recognize that they will encourage customers, consumers and clients from different communities if those communities are represented in their employee group, advertising and product development. To achieve these benefits, organizations need to develop cultural competency, and tailored supervision and mentoring programs appropriate their employees needs (Tabit & Curry, 2009). The added benefits for organizations of adopting such measures is that they become known as employers of choice, able to attract and retain the highest skilled staff, and better positioned to interface with international counterparts. Recommendations Expansion of specific employment support programs using Horn Afrik as a model adapted to be responsive to local community needs. Further investigation and audit of the specific education and training needs of African Australian women, taking into consideration child caring responsibilities. Implementation of culturally appropriate education and training support programs specifically for African Australian women. Review of the process for recognition of overseas qualifications, possibly by the Productivity Commission, to assess whether streamlining may be possible. Expansion of mentoring programs to enable African Australian community members to utilize the social capital of their mentors and link into established community networks, assisting them to become aware of employment positions and have people who can act as credible referees. Sponsoring of comparative research assessing the benefits to organizations of developing cultural competency, on a range of social and economic measures. Housing Like many others in the Australian community, African Australians are very concerned about the stresses being caused by the shortage of housing, either for rental or to purchase. Community members understand the impact of the GFC is increased difficulty in finding and maintaining affordable housing when stable employment is uncertain. Participants in the second formal consultation facilitated by the OCSC were extremely worried about how their community members could afford the cost of housing their families when their wages were low or they were trying to manage on Centrelink benefits due to being unable to find employment. All were aware of families in their community who had experienced evictions and transience as they struggled to maintain housing, and were very keen to find out how suitable housing could be obtained (Horin, 7 February 2008). As some of the newest arrivals to Australia, African Australians are particularly disadvantaged as a community as their arrival has coincided with a crisis in housing availability, creating difficulties for them in getting established (ECCV, 2008). This has been compounded by the larger size of African families compared to the norm in Australia. Public housing has very long waiting lists and stock has been developed with very few residences having even four bedrooms, making it unsuitable for families with ten children. Similar difficulties are present with the private rental accommodation available, except at prohibitive cost. Some families have sought a solution in purchasing house and land packages in outer urban areas, only to find that a lack of infrastructure means they cant access public transport, shops, schools, workplaces, recreational, health and other facilities. There have been extra difficulties which appear to have been experienced primarily by Sudanese refugees who have come from a barter economy. Sudanese community members have requested financial literacy services after finding the Australian financial system very unfamiliar and complex, and negative experiences of some adults who have been engaged in financial agreements that they did not understand (WHIN, 2006; Maribyrnong City Council, 2009). There have been media reports of particular issues relating to unscrupulous mortgage lenders exploiting this communitys vulnerability (Saggin, 31 March 2008). A particularly poignant story was related to the OCSC on one occasion, when a 7 year old girl asked a professional leaving from a home visit, if the envelopes that appeared in the letterbox were important. Upon investigation, the professional found they were utility service bills threatening disconnection, the parent had not understood the bills needed to be paid, as she thought such services were provided free. Recommendations Provision of information about housing options and support services in community languages. Targeted employment of bilingual housing support workers from the most recently arrived communities to assist their transition into the housing market. Development of creative solutions to provide more varied public housing stock, such as the purchase of larger homes in rural areas, building of bungalows with other housing, maisonettes or terrace housing that can be expanded through adjoining doors or separated as the need arises and cluster housing in a compound which reflects more traditional African housing styles. Provision of financial literacy programs in community languages, which include financial counselling and support for problem solving. Justice There are a number of challenges in the relationship between the justice system and the African Australian communities. This stems partly from the major differences between justice systems in many of the countries of origin and the Westminster system with three tiers of government, and the adversarial criminal justice system in Australia. Newly arrived communities struggle to understand the unfamiliar Australian legislative, law enforcement, criminal and civil justice processes, with the attendant administrative policy and procedures. The frequent request is for all of the rules to be explained, in community languages and in a way that can be readily understood (African Think Tank, 2009). The difficult challenge presented by this request is accurately assessing from community members as those who dont know, what it is that they dont know. Informal discussion with community members can reveal gaps in knowledge relating to information and understanding that are taken for granted by others in the Australian community as common knowledge, because they have grown up with implicit rules such as wearing seatbelts in cars (Zika, 2007). It is only when asked to explain such rules, that the great plethora of them is revealed and the enormity of the challenge facing new arrivals is understood (DRUM, 2009). In general, African Australians have felt unfairly vilified in the media, with the behaviour of some community members being built into a negative stereotype reflecting upon the whole community. Young males specifically have been portrayed as engaging in criminal behaviour as part of gangs when they socialize together. Like young people everywhere, African Australian young people will want to spend time with their peers and lacking alternative spaces, will congregate in public places such as railway stations. The impact of negative portrayals of the African community in the mainstream media should not be underestimated. There was a storm of media (ABC News, 5 October 2007a; ABC News, 10 October 2007b, ABC News, 10 October 2007c; ABC News, 12 October 2007d; ABC News, 12 October 2007e; CMYI, 9 October 2007; Cooke, 4 October 2007; Dubecki, 11 October 2007; Enough Rope, 15 October 2007; Farnsworth, 4 October 2007; Farouque, 4 October 2007a; Farouque, 13 October 2007b; Farouque, Petrie & Miletic, 2 October 2007; Hyland, 12 October 2007; Insight, 30 October 2007; Jackson, 13 October 2007; Jean, 4 October 2007; Lloyd-Mcdonald & Dowsley, 28 September 2007; Media Watch, 8 October 2007; Packham, Whinnett, & Anderson, 4 October 2007; Robinson, 6 October 2007; Schneiders, 23 October 2007; Schwartz, 21 April 2007; Soon, 30 October 2007; Stateline Victoria, 4 May 2007a; Stateline Victoria, 12 October 2007b; Tippet, 11 February 2007; Topsfield, 6 October 2007; Topsfield & Rood, 4 October 2007; Walsh, 7 October 2007; Wright, 4 October 2007) following comments made in 2007 by a federal politician that many refugees from parts of Africa have had difficulties settling in Australia Concerns about the establishment of race based gangs. Concern among some community leaders as to the increase in crime among African youth? (African Think Tank, 7 October 2007) The shockwaves of hurt and indignation that these comments aroused continue to be felt within the African Australian community, with implicit references still being made at public events. It can also be very frightening for newly arrived communities to have dealings with authority figures and the justice system. In their countries of origin, police or other persons in authority may be agents of oppression, using threats and physical violence to deal with those perceived to be opposing the group in power. It is not surprising then that newer communities may be mistrustful of suggestions that police and others are in a supportive role and that any misdemeanours will be dealt with fairly and proportionately. There has been recognition of the need for police to undertake cross cultural training to deal pro actively with issues as they arise (Victoria Police, 2007). Multicultural Liaison Officers (MLOs) appointed within Victoria Police (Victoria Police, 2005) have been praised as a very positive initiative (Dimopoulos), in addition to visits to African countries by police to enable them to have a much greater cultural understanding (Victoria Police, 2007). However, the burnout of MLOs given the demands of their role, with both the community and other police members referring all matters relating to CALD communities to this individual, has undermined this success. Burnout of MLOs resulting in staff turnover has also caused concern within the community about a lack of continuity. A particularly challenging area for communities and justice services is that of gender relations and physical disciplining (African Think Tank, 2009). In traditional African communities, gender equality is simply not the norm, and the concept that men and women have equal rights when it comes to intimate relationships and ownership of property, and control of the financial resources within a family can be quite novel. Understandably, women can find this different balance of power in Australian society quite liberating and men find their loss of power threatening. Some men have suggested that Centrelink procedures lead to family breakdown because payments to support children are given to women, when traditionally men would have controlled all of the familys finances. There are similar concerns raised when services support women who are experiencing family violence, with this behaviour seemingly exacerbated by other stressors such as financial difficulties, isolation, unemployment, substance abuse and mental illness (Chibber, 2006). Young people, and particularly young men may also become physically threatening towards parents, with single mothers being especially vulnerable, as a result of conflict when demanding money or about meeting traditional family expectations. Community leaders and extended family members would traditionally work to resolve such disputes through mediation, with the elders having final decision making power (Zika, 2007). Such a process is difficult to continue in Australia given fractured community networks and challenges to the notion of individuals having differing levels of decision making power, and the availability of mainstream community support services who nominate their primary client. For example, the concerns expressed by African Australian communities regarding the traditional approach favoured by mainstream family violence services are an echo of those expressed by Indigenous communities during the consultations to develop the Indigenous Family Violence Strategy in Victoria, which lead to the development of healing centres, an alternative holistic approach to including the whole community. Given the above challenges, the area of Child Protection has been particularly fraught for African Australian communities given the unfamiliarity of a concept of state intervention in what is perceived as the private domain of family life. When community members are advised that physical disciplining of children as the traditional method for exerting parental control and setting boundaries is not allowed in Australia, it is greeted with dismay. Much of the problem seems to stem from this being viewed as a negative message from authorities, which is not balanced by practical suggestions about alternative parenting strategies provided in a readily accessible way. Parents have expressed that they feel their parental authority is quite undermined and they are at a loss as to how they should manage their childrens inappropriate behaviour in the Australian context. Parents perceive this difficulty is exacerbated when their children are provided with information through school and other services regarding their rights and the contact details for Child Protection and the police. Examples have been provided by community members of children threatening their parents that they will call Child Protection or the police if parents do not provide them with the resources or freedoms they demand. On occasions when this has occurred, parents have been so frustrated and angry that they have told Child Protection or the police to simply take the children, without having an understanding of how the system functions. Various myths circulate within communities regarding the grounds for removal and timelines for return of children, out of home care services, parental rights and responsibilities, childrens rights and the role of police. For their part, Child Protection staff and police express great frustration at trying to bridge the gap between the broader communitys expectations and the lack of knowledge that their involvement with the African Australian communities exposes. Time and again, when trying to find strategies that work in supporting African Australian families with the many challenges they face in adapting to life in Australia, the answer has been mentoring (Topsfield, 2008). There are a number of small mentoring programs that have evolved to meet the multitudinous needs of families in so many aspects of their daily life, which even well integrated support services cannot manage (Mestan, 2008; Richards, 2007/08; Zika, 2007). These mentoring programs are usually church based and seem to be most effective when members of the mentors family build supportive relationships with the corresponding members of the mentee family. For example, a mentors wife may come to support the wife in the newly arrived family and their sons and daughters will come to share experiences, providing age appropriate peers. Volunteers may have planned to simply assist with improving English proficiency, but find their role cannot be restricted to this and they become mentors. Volunteers report feeling initially overwhelmed by the level of need they are confronted with. For example, bringing recipes to work with a family on cooking local foods, only to find out there was insufficient food in the home for the family members. Mentors then need to become adept at helping their mentee family to navigate the social support services, which they may have had limited experience with themselves due to lack of need to, making the support of the program facilitator essential. Recommendations More extensive provision of interactive information sessions on Australian legal systems and legislation, in community languages, and at times and places suitable for community members. Provision of support and funding for positive media strategies which provide communities with their own voice and skills training, such as the website, New Australia Media (newaustraliamedia.org). Further support for those appointed as Multicultural Liaison Officers within Victoria Police to prevent burnout and high turnover, including both personal support for the individuals and peer education for their colleagues to ensure a basic level of cultural competency. Provision of interactive discussion sessions about gender relations and social mores in Australia within a human rights framework, in community languages, and at times and places suitable for community members. Support for services providing family mediation to ensure they are culturally competent and resourced adequately to undertake the further work required to achieve effective engagement of African Australian communities. Exploration of the model provided by Indigenous healing centres for its applicability for use by African Australian communities, given the preference for a more holistic approach to family violence than is traditionally offered through mainstream services. Interactive forums to be held with Child Protection, Police and African Australian community members (including parents and children) to discuss the nature of the services, all parties rights and responsibilities, relevant legislation, and liaison people from all parties who are to receive cultural competency training. Immediate resourcing of parenting and family support services to work at a grassroots level with African Australian community groups on understanding and applying parenting strategies in an Australian context, and where to seek support. Intensive support to assist and expand volunteer mentoring programs which are sufficiently flexible to respond to the myriad of needs experienced by more newly arrived community members. Health A discussion forum with children and young people from a newly arrived Sudanese community group held by the OCSC in November 2008, demonstrated that primary health messages were certainly being received by these younger community members. However, although the children knew that junk food was bad for you, they earnestly debated amongst themselves whether various takeaway food brands constituted junk food. The challenge for health promotion providers is whether children would have this debate at home with parents who are much less likely to have access to detailed primary health information, particularly given the language barriers (Refugee Nutrition and Physical Activity Professional Network, 2009). Community members are familiar with the pre arrival and settlement health services which provide screening for major physical health needs (Tiong, 2006). However, various African Australian community members have discussed a fear of health services leading to community members not approaching a service until they are seriously ill. They describe a complete lack of preventive health services in Africa, with rural populations often having no access to formal health services or the cost being exorbitant. This experience is born out by difficulties in effectively utilizing the health system in Australia (DHS Southern Metropolitan Region, 2009). There may also be a gender difference in accessing health services, with community members suggesting women were less likely to approach health services due to embarrassment about needing to discuss personal issues (Womens Health West, 2009), with cultural and religious beliefs making this more complex if male staff were involved. Community members have unanimously suggested that there is simply no discussion within the African Australian community regarding sexual and reproductive health, making topics such as FGM (female genital mutilation), HIV and other STDs completely taboo (Lemoh, Hellard, Street & Biggs, 2006) . Homosexuality also cannot be discussed, with the recognition that in many of the countries of origin which may have Sharia law, that homosexuality is an offence punishable by death (ABC News, 7 March 2009; Barnett, 14 April 2009a, 21 July 2009b; Ryan, 14 March 2007). Given this scenario, young people from the community were very conscious that their peers would risk hostility and complete isolation from community members if they revealed their homosexuality. Mental health was an area that also posed challenges, as consultation participants confirmed previous advice to the OCSC, that there is not a concept of mental health or the therapeutic intervention of counselling, in traditional African communities. Therefore symptoms of mental illness are not recognized as this and when an individual becomes very sick, the community response is to generally be one of hostility and to isolate them as a threat. Given these circumstances, there is no formal treatment of mental illness as practised in Western countries such as Australia. Therefore, it can be very difficult for African Australians to understand and navigate the mental health service system, and a lack of early intervention can lead to community members first being treated when they become severely mentally ill, likely making their recovery slower and more difficult (Nygua & Harris, 2008; Ssali, 1999; Ssali, 2005). There are also challenges inherent in actual provision of health services to African Australian community members given a lack of understanding of areas such a patient confidentiality (Womens Health West, 2009). In traditional communities, everyone within the extended family may discuss the persons health, and other family members may attend appointments with medical professionals fully expecting to participate in the discussion (Nygua & Harris, 2008). In African health services, there is also a traditional medical model of service delivery, where professionals have a high status and their judgement is not questioned. Thus it can be very confusing for African Australians who are presented with treatment options by medical professionals and they need to sign forms to indicate informed consent. On some occasions, this had led patients to believe the treatment was not really required, despite it being chemotherapy for aggressive cancer. Currently, there appears to be a service gap with a lack of bilingual workers available in health settings to provide individual support and broader cultural competency training for professionals, and patients and their families. During the first formal consultation facilitated by the OCSC, young people confirmed that community attitudes towards people with disabilities were quite paternalistic. For many, cultural and religious beliefs dictate that a child with a disability is a gift from God that is sent in the knowledge that the family will have the strength to manage his/her care (Transcultural Psychiatry Unit). But whilst there was a strong belief that families had a lifelong obligation to care for any family member with a disability, this did not extend to seeing that individual as having a right to active participation within the society. It was quite a foreign notion that the disabled person might be able to pursue training and take up employment, have an intimate relationship and live independently. Recommendations Development of health promotion strategies for African Australian parents in community languages, possibly delivered through their childrens schools, to complement the materials being provided to the children. Outreach visits to community groups by local health services to explain preventive health approaches and what they provide, and invite community members to come to tour the service and use the resources available, including discussion of what would make the service more accessible to the community. Support for a national sexual and reproductive health strategy that includes components on FGM and sexually transmitted infections. Provision of extra resources to established health and wellbeing support services for gay and lesbian people to assist them to provide community education and outreach to same sex attracted individuals in African Australian communities. Provision of cultural competency training for professionals working in the mental health system, to assist them to develop innovative strategies for education of the African Australian community with regard to mental health. Community education sessions to be provided by mental health educators to African Australian community groups focussing on how to identify symptoms of mental illness, what can be done to intervene and how the service system works. Provision of brochures on information privacy, informed consent and making treatment decisions in a range of community languages and audiovisual formats such as DVD. Provision of funding for bilingual health workers to be employed within health services to provide individual support and cultural competency training for professionals, patients and their family members. Provision of funding for bilingual disability workers to provide outreach services to the homes of African Australian families with a disabled family member to discuss the services available and support their usage. Provision of funding for bilingual disability educators to be employed to visit community groups and raise awareness of disability advocacy issues within African Australian communities. Concluding Comment Whilst this submission has discussed in great detail a range of issues that have come to the attention of the OCSC through various avenues during the past two years, there is a pervading sense of optimism about the very positive contribution that African Australians have, do and will make to Australias multicultural society. Like other communities before them, African Australians should not be seen as passive recipients of services, but rather as active community members helping to shape their own destiny. As P J ORourke has recently commented when asked about asylum seekers the thing is, when somebody gets on an exploding boat to come over here, theyre willing to do that to get to Australia, youre missing out on some really good Australians if you dont let that person in and on migrants So I think people work hard, make things, you know build stuff.the reason America is a great nation is because of immigration. Let them in. Let them in. These people are assets (QANDA, 23 April 2009). The colour and vibrancy of African communities is gradually seeping into Australian society, as African community groups share their music, food and culture. But perhaps most importantly of all, Australian society should consider what other great lessons can be learned from the collectivist communities of Africa that inspired the saying it takes a village to raise a child. References ABC News, 2007a, Bligh says Andrews refugee comments racist, 5 October 2007. 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