ࡱ> orng [.bjbjVV .Vr<r<$&6  xxxxx8t8,]bdd"aaaC]E]E]E]E]E]E]$&`bi]xaaaaai]xx~]a|xxC]aC]KlOu'RM*/]]0]AMFpc/pcTOOXpcxQP aaaaaaai]i]aaa]aaaapcaaaaaaaaa >: Chinese Australian Services Society Ltd Submission to the 鱨վ on the access to justice in the criminal justice system for people with disability Introduction Chinese Australian Services Society Ltd (CASS) was established in 1981. As a registered non-profit organization, its main service objective is to provide a wide range of welfare services to the community, assisting special needs groups to integrate into the Australian society, fostering mutual understanding between Chinese Australians and the wider community. CASS currently provides a comprehensive range of community services and activities in a wide geographical area which includes Sydney Inner West, Southern regions, South-West regions, the Northern suburbs and Wollongong. Key services and activities provided include Health, Ageing and Disability Services, Family & 鱨վs Services, Settlement and Miscellaneous Services, Vocation and Training Services, Social & Recreational Activities, Promotion of Chinese Language & Culture, and Community Capacity Building. It serves Chinese, Koreans, Indonesians and other people in the general community as well. More than 1,800 families access its services and activities weekly. CASS is currently funded to run two group homes for people with intellectual disability. In addition, we also conduct the Community Participation Program, which targets young people with disability from Chinese background. Since CASS is one of the leading Chinese NGOs in NSW, many Chinese know about our services. Apart from delivering the funded Disability Services, CASS also handles enquiries and provides brief casework services for people with disability and their family members in the community every year. Question 1: What are the biggest barriers for you or other people with disability in the criminal justice system? According to our experience, people with disability from culturally and linguistically diverse (CALD) background experience great difficulties in the criminal justice system. Language barriers, cultural differences, lack of confidence and understanding on the legal system as well as the chaos and lack of coordination in service referral and service access are the major barriers that they face. Language barriers According to the 2011 census information, nearly 4% of the NSW population do not speak English well or not at all. However, most of the information provided by the Department of Attorney General and Justice (the Department), such as their information flyers or pamphlets, is in English only. As a result, members in the CALD community encounter a lot of difficulties to understand the information. For people with disability in the CALD community, they experience additional or extra difficulties/hardship because their physical or mental constraints would further aggravate the problem of barriers in language. Cultural barriers Cultural differences pose another barrier between people with disability from the CALD community and other stakeholders in the criminal justice system. A very common example is that for East Asian cultures people tend to accept misfortunes, and seldom stand up to advocate for their own interests. Some people are even afraid that there would be negative repercussions from the authority if they hold a different view. This becomes a great hindrance for them to really communicate freely with the Department for information or services. Lack of confidence and understanding on the legal system The legal system and criminal justice system in Australia are very different from many other countries. As a result, many people from CALD background do not have the basic understanding on the system and find that the system very complicated. There are things, services and situations that they do not comprehend. In addition, there are always negative reports in the media about the system and there are hearsays in the community about the bad experiences people have when accessing information or services. All these result in the lack of confidence by people with disability in the CALD community on the legal and criminal justice system. Chaos and lack of coordination in service referral and service access We have come across crime victims who look for services or support under different Government or Government funded programs. A common feedback is that they need to contact or liaise with many persons and organisations before they could get the appropriate information or services that they need. Sometimes referrals may be cyclical - causing the non-English speaking clients totally upset at the time when they are desperately needing help. The chaos in the service referral system and lack of coordination between service providers are real obstacles for people with disability in the CALD community, who do not have good English skills to communicate and handle with so many persons on complicated issues. Question 2: What could be done to remove these barriers and help people with disability in the criminal justice system? Our suggestions are: Provide information in community languages We suggest that a key measure to break language barriers is to provide information in community languages, especially the top ten community languages in NSW. We further suggest that after printing the materials in community languages, there should be wide promotional campaigns to let people in the CALD community aware of the information in their languages. Major CALD community organisations such as CASS can play a role in this kind of promotional endeavours. Empowerment programs to people with disability in CALD community As mentioned above, for some CALD communities, people feel helpless and powerless in the legal and criminal justice system because of language and cultural barriers as well as the lack of understanding on their rights. It is therefore important that empowerment programs, such as leadership training, be organised and advocacy groups be supported to assist people with disability in the CALD community to advocate for their rights and interests. Again, like promotional programs, empowerment programs should be organised in conjunction with major CALD community organisations such as CASS. Introduction of one stop shop service People with disability are more vulnerable than other people in the society. As mentioned, there are a lot of barriers that hinder their access to information and services in the criminal justice system. The chaos in service referral and service access are especially great obstacles for people with disability in the CALD community. As such, people need a one stop shop service - a single place where they can access to the information they need, and get in touch with the right organisation and person in order to receive appropriate services. Question 3: Can you provide information about support that has helped you or other people with disability to participate in the criminal justice system? Currently, there is not much support that is especially provided to help people with disability in the CALD community to navigate in the criminal justice system, and gain access to services that can address to their cultural and language needs. Question 4: Please tell us about any time that you or other people with disability experienced barriers to justice? We came across a very serious case about 7 year ago. A person from Chinese background was viciously assaulted by somebody in a violent criminal case. The victim lost his vision totally. After the incident, the victim had been in a state of desperate helplessness and hopelessness for a long period of time despite his ability to speak English very well. At first, his case was not properly handled by the police. Not until he had approached a very high level person in the civil service did anyone take any real action to look into his case again. Also, he wanted to apply for support services for crime victims, but again, he faced a lot of hurdles. He was being referred to different persons/places without getting anything substantial at last. At the end, his conclusion is that one will fall into real trouble if he/she is victimised in a crime. Question 5: Do you have any other thoughts, ideas or comments you would like to make about people with disability in the criminal justice system? We receive a lot of comments that the existing criminal justice system only looks after criminals, but not the victims. The criminal justice system does not care much on the needs of victims. Although the victims may be referred to other systems in the society, such as the welfare system, and once referred out, their wellbeing will not be looked after by the criminal justice system any more. On the contrary, criminals are very well looked after and they enjoy a lot of benefits. If a person is cooperative, the penalty may be reduced. Take our clients case mentioned above as an example - because the defendant pleaded guilty and showed remorse, the penalty was reduced substantially. If he behaves well in prison, the duration that he stays in prison will further be reduced. Ironically, the victim in the above case receives no compensation at all. We recommend that the criminal justice system should provide more support to victims instead of just the criminals. Conclusion We strongly and respectfully urge the 鱨վ to consider the hardship faced by people with disability in the CALD community, and take positive action on the suggestions we made in this submission. We are more than happy to have further discussion with the Commission on the viewpoints and suggestions that we have made. August 2013     Submission 28 PAGE  PAGE 1 #$'(6:degk  # 䶤q_WSLHDLHDL<hbwmH sH hbh$ hPhphDWhPhp5#hPh656B*OJQJph#hPh56B*OJQJph#hPh56B*OJQJphhZj56B*OJQJph#hPh`56B*OJQJph#hPh756B*OJQJphhPhJF5>*CJaJhPh`5>*CJaJhPh75>*CJaJhPh.5>*CJaJ(+ , NOX $^a$gd,z$ & FV^`Va$gdp$a$gd|F$a$gdD8$a$gdp$a$gd6 $@&a$gd$a$gd7# 2 , 1  = { $ - . :  e &gp~MNOl(A`alºh mH sH h mH sH hPh|FmH sH h$mH sH h]mH sH hZjmH sH h[RlmH sH hDWmH sH hPh65mH sH hPh5mH sH hD8hPhpCJaJhFf hPhphb5lp$<CQR]`fn{ʾzog_ggh|mH sH hT%mH sH hPhOmH sH h BmH sH hmH sH hM^mH sH h]mH sH hPh mH sH hPh,zmH sH h|Whp5>*mH sH h|Whp>*mH sH hPh]mH sH hpmH sH h$mH sH hPh|FmH sH h mH sH h mH sH ##%BOU_bqt)27BWYk%&0h#dmH sH h mH sH h3hmH sH h4bmH sH h|Whp>*mH sH h|mH sH h[RlmH sH hT%mH sH h|WmH sH hmH sH h$mH sH h=mH sH h]mH sH hPh,zmH sH h/mH sH 2XYkOP_`a$a$gd$a$gdM $^a$gdIP $^a$gdO $^a$gd[Rl$ & FV^`Va$gdp $^a$gd,z$ & FV^`Va$gd,z$a$gd,z09IJPQc~#)*IU^gq&'2?C"AͽͲݩ蕅}蕅h mH sH h1mH sH hlmH sH h[RlmH sH h|Whp>*mH sH hT%>*mH sH hPh,zmH sH h|mH sH hdh"mH sH hVV0mH sH hT%mH sH hPhOmH sH h'PmH sH h#dmH sH h3hmH sH 1AFQ[\_yMNOPrz.Ccj)@BCJOck{जhnEmH sH h4mH sH hG{mH sH hmH sH hImH sH h|Whp>*mH sH hl>*mH sH h/)(>*mH sH hPhOmH sH hPhIPmH sH hlmH sH h1mH sH h[RlmH sH h'PmH sH 4%2]^_`a=>CDUVt}}tf^V^V^V^Nh=mH sH hQ((mH sH h/)(mH sH hh}5>*mH sH hHw>*mH sH h=>*mH sH hh}>*mH sH hPhDWmH sH h/mH sH hh^mH sH hDWmH sH hPh5mH sH hPhM5mH sH hPhIPmH sH h4mH sH hmH sH hHwmH sH hdh"mH sH hG{mH sH 2 """o#p#e$f$g$$$B&C&$a$gd$a$gdQzm $^a$gdb$ & FV^`Va$gd"Q $^a$gd} $^a$gd B$ & FV^`Va$gd}}(*3412N_`ah}bu ȉȉȉЉȉȉȉ؉ȉhbmH sH hh}5>*mH sH hh"Q>*mH sH hhLn>*mH sH h/)(>*mH sH h BmH sH h5ymH sH h=mH sH hh^mH sH hQ((mH sH h;HmH sH hEpmH sH h/)(mH sH 6  3 q ! !&!+!1!8!?!^!{!|!!!!!! ""+"0"L"P"f"o"u""""Ǽ~~v~hvmH sH h mH sH h1mH sH h=mH sH hFfmH sH hzrmH sH hbh<mH sH hbh*mH sH hb>*mH sH hbhhJU>*mH sH hh^mH sH h5ymH sH hbmH sH .""""""""o#p#######$7$A$G$c$d$e$f$g$$$%%%2%\%d%m%q%s%t%x%~%%%%%%%%%&ƾјxhWTmH sH hFmH sH humH sH h5]mH sH hPhXmH sH hPhbmH sH hpkmH sH hI:mH sH hRmH sH hPhmH sH hPh5mH sH hPh.mH sH hbmH sH h mH sH hvmH sH /&?&A&B&C&~&&&'','5'8'F'L'Q'e''''''''!(+(.(/(0(5(7(8(9((((,)-)7);)D)_)`)b)d)i)))ؼؓȓ{h=-mH sH hnmH sH h8mH sH h+h+mH sH hPh/mH sH hPh5mH sH hEhbhhFmH sH h2mH sH h-mH sH hx5mH sH humH sH h/mH sH hfmH sH hvmH sH /C&7(8(9(((Y*+,,,,....$.&.'.).$ da$gdM $ a$gdd8 $a$gd+ $h^ha$gdym $ & Fa$gdu# $ & Fa$gdQzm$a$gd$a$gdQzm))))))))))))))** **1*X*Y*h*r*s*t***********+$+%+I+M+N+T+U+f++Ͷͣzzzhthu#mH sH hthamH sH hthtmH sH h5]mH sH hDWmH sH hthx5mH sH hthPmH sH hPh_s 5mH sH h;AmH sH h2mH sH hx5mH sH h+h+mH sH hnmH sH hPmH sH ,++++++++,,',(,1,4,=,~,,,,,,,,,,,,,,,,,-- -q-- .....ɹѭ|xxxtxlhd8 h+5h=-hth0hd8 h3ihd8 h hd8 5 hd8 5h+5mH sH h+hym5mH sH hymhj}]5mH sH h|mH sH h=-mH sH hnmH sH h+mH sH hthu#5mH sH htmH sH hthj}]mH sH h (mH sH )...#.$.%.'.(.*.+.-...0.@.A.B.H.I.J.L.M.S.T.U.V.W.Y.Z.[.ùhU0JmHnHuhE` hE`0JjhE`0JUh Z hh;gjh;gUhPh4o5>*mH sH hPhKH$\hPhU;KH$\ hPhM).*.,.-./.0.?.@.A.J.K.L.W.X.Y.Z.[.$ da$gdMh]hgdl &`#$gd[,1h/ =!"#$% b! 02 0@P`p2( 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p8XV~PJ_HmH nH sH tH P`P 6dNormal1$$CJKHPJ_HaJmH nHsH tHZ@Z v@ Heading 1$<@&5CJ KH OJQJ\^JaJ T@"T v@ Heading 2dd1$@&[$\$5CJ$KH\aJ$DA`D Default Paragraph FontRiR  Table Normal4 l4a (k (No List J>@J 6dTitle $1$a$5>*CJKHPJaJtH O SV< Char Char Char Char Char Char Char Char Char Char Char Char xx1$ CJKHOJQJaJmH sH tH 4@4  F0Header  !4 @"4 FFooter  !4U`14 v@ Hyperlink >*phJ^@BJ v@ Normal (Web)dd1$[$\$KH.Q. v@ mw-headline.a. v@ editsectionTOrT 7bluetextdd1$[$\$B*KHOJQJph3fXX % itxtrst itxtrstspan itxthookspan$L$ 4oDate@@ _ List Paragraph ^.)@. l Page NumberD@D & Balloon TextCJOJQJaJfof &Balloon Text Char,CJKHOJPJQJ^JaJmH nHsH tH vst1/ EstNoN 0 Header Char CJKHPJaJmH nHsH tHPK![Content_Types].xmlN0EH-J@%ǎǢ|ș$زULTB l,3;rØJB+$G]7O٭V$ !)O^rC$y@/yH*񄴽)޵߻UDb`}"qۋJחX^)I`nEp)liV[]1M<OP6r=zgbIguSebORD۫qu gZo~ٺlAplxpT0+[}`jzAV2Fi@qv֬5\|ʜ̭NleXdsjcs7f W+Ն7`g ȘJj|h(KD- dXiJ؇(x$( :;˹! I_TS 1?E??ZBΪmU/?~xY'y5g&΋/ɋ>GMGeD3Vq%'#q$8K)fw9:ĵ x}rxwr:\TZaG*y8IjbRc|XŻǿI u3KGnD1NIBs RuK>V.EL+M2#'fi ~V vl{u8zH *:(W☕ ~JTe\O*tHGHY}KNP*ݾ˦TѼ9/#A7qZ$*c?qUnwN%Oi4 =3N)cbJ uV4(Tn 7_?m-ٛ{UBwznʜ"Z xJZp; {/<P;,)''KQk5qpN8KGbe Sd̛\17 pa>SR! 3K4'+rzQ TTIIvt]Kc⫲K#v5+|D~O@%\w_nN[L9KqgVhn R!y+Un;*&/HrT >>\ t=.Tġ S; Z~!P9giCڧ!# B,;X=ۻ,I2UWV9$lk=Aj;{AP79|s*Y;̠[MCۿhf]o{oY=1kyVV5E8Vk+֜\80X4D)!!?*|fv u"xA@T_q64)kڬuV7 t '%;i9s9x,ڎ-45xd8?ǘd/Y|t &LILJ`& -Gt/PK! ѐ'theme/theme/_rels/themeManager.xml.relsM 0wooӺ&݈Э5 6?$Q ,.aic21h:qm@RN;d`o7gK(M&$R(.1r'JЊT8V"AȻHu}|$b{P8g/]QAsم(#L[PK-![Content_Types].xmlPK-!֧6 0_rels/.relsPK-!kytheme/theme/themeManager.xmlPK-!0C)theme/theme/theme1.xmlPK-! ѐ' theme/theme/_rels/themeManager.xml.relsPK] [&V (5558# l0A} "&)+.[. "#$%'()XC&).[.!&*$(/18!!8@0(  B S  ?1$=$>$O$#&$&&&'&)&*&,&-&/&0&A&I&L&V&Y&\&Yb$&&&'&)&*&,&-&/&0&Y&\&3Y j #&$&&&'&)&*&,&-&/&0&A&Y&\&$-NO g q 7!;!!!!!!!""""""""""""""#$#M#N#T#U#########$$$'$/$1$3$=${${$~$$$$$$#&$&0&A&I&L&V&\&a%xp\@ bwf 8p/x<ZAһ~BM+e\"Z(L%0+-5=5.D)+I,MmIL({J~dZ/Pmm3r.K[Aw0w(/~e8^8`OJPJQJ^Jo(-^`OJQJ^Jo(hHo ^ `OJQJo(hH ^ `OJQJo(hHx^x`OJQJ^Jo(hHoH^H`OJQJo(hH^`OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hHh ^`hH.h ^`hH.h pL^p`LhH.h @ ^@ `hH.h ^`hH.h L^`LhH.h ^`hH.h ^`hH.h PL^P`LhH.h^`OJQJo(hH^`OJQJ^Jo(hHopp^p`OJQJo(hH@ @ ^@ `OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`OJQJo(hH^`OJQJ^Jo(hHoPP^P`OJQJo(hH^`CJOJQJo(^`CJOJQJo(opp^p`CJOJQJo(@ @ ^@ `CJOJQJo(^`CJOJQJo(^`CJOJQJo(^`CJOJQJo(^`CJOJQJo(PP^P`CJOJQJo(h^`OJQJo(hHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hH^`CJOJQJo(^`CJOJQJo(opp^p`CJOJQJo(@ @ ^@ `CJOJQJo(^`CJOJQJo(^`CJOJQJo(^`CJOJQJo(^`CJOJQJo(PP^P`CJOJQJo(^`o(. ^`hH. pL^p`LhH. @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PL^P`LhH. ^` OJQJo(hHl ^` OJQJo(hHn ^` OJQJo(hHu ^` OJQJo(hHl`  ` ^` ` OJQJo(hHn@  @ ^@ ` OJQJo(hHu   ^ ` OJQJo(hHl ^` OJQJo(hHn ^` OJQJo(hHudd^d`OJQJo(hH-^`OJQJo(hH^`OJQJo(hH  ^ `OJQJo(hHXX^X`OJQJ^Jo(hHo((^(`OJQJo(hH^`OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`o(() ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.^`o(. ^`hH. pL^p`LhH. @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PL^P`LhH.^`o(. ^`hH. pL^p`LhH. @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PL^P`LhH.^`CJOJQJo(^`CJOJQJo(opp^p`CJOJQJo(@ @ ^@ `CJOJQJo(^`CJOJQJo(^`CJOJQJo(^`CJOJQJo(^`CJOJQJo(PP^P`CJOJQJo(h^`OJQJo(hHh^`OJQJo(hHhpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hH8^8`5OJPJQJ^Jo(-^`OJQJ^Jo(hHo ^ `OJQJo(hH ^ `OJQJo(hHx^x`OJQJ^Jo(hHoH^H`OJQJo(hH^`OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohp^p`OJQJo(hHh@ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohP^P`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohp^p`OJQJo(hHh@ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohP^P`OJQJo(hH^`o(. ^`hH. pL^p`LhH. @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PL^P`LhH.J~dZwf L%+e\"<+-5mI/A~B(/~D)+I=5mma%3rK[Awp\@ >7                                                      LH                           @@       (`b                                   ([x| v^[G( {XDD[KXcwAnmIzhm p32-@RD7E.gtCJ>S>#J?(@ZA :B~ByCCC1DjtDE!E{4EnExEFF BF|F,H;H{HQI JJ{`JK\jKLALM MYMCN JNiNOO!OvO'PnBPIPoP;QuQ|QyRGSrSvSTacFc!7d#dm"ebefFfNfTfg gg;gZgmgygh!h3h whZiZjf`j5kq=kLkln0lKl[Rlmm=mGmJmqmQzm7no=nWnqjnbo\o1p;ApEpOqO(qEq?fq rrrttu vv_v;fv[gvpvw+w%_w!x}z"{{4{A{G{W{Lg{|LJ|}~+~fv dp<,$y0M^?1o1)>H;pv k @l@I#p BLWVrfni|64iFqw&zO.-\zCCf,%"Qn8>AEFNg[lf"=N>Lc7{^.MWr|~D,z Y:EZ'lP<bAQh poH6(d:@1E[*tW.>* -s0 /;FKXX_ bw[|-d7=@e7AZn{m15y!aR  '/>?p 6c=M- l7%-pkm0A[o K5wuK d P-/3)58E)ou ipnOxI:=x1NZ\`SqssD8ALbzr9I| }+NR;`Or$x-.<88>UQk_ }/+-R1wn|ohB.6s|'Iw.e ._Vu#\Uno (> 4>l!9E`z +bP]1BBGUP&4<7=G{)?BIPeiHwP#M[Bn!hJOf^U>Gii>`FJ$%4.E+_/] 9)9l@O|bv#+v@MUypHz0 +RC JA|+Zbym;F[R@ &UDW4op(vL )2q%1Mxbxi0r2>IW x,6ddOE:oM4 7xHKm$&&&@[&@Unknown G*Ax Times New Roman5Symbol3. *Cx Arial;(SimSun[SOC (PMingLiUe0}fԚ7. [ @Verdana5. .[`)Tahoma?= *Cx Courier New;WingdingsA$BCambria Math"1h7c"g7c"gJs Es E24&& 3qHX ?6d2! xx Settlement and Migrant Services Jennie_Vien Penny GerstleT             Oh+'0l   ( 4 @LT\d Settlement and Migrant Services Jennie_Vien Normal.dotmPenny Gerstle2Microsoft Office Word@F#@؂k@p'@p's ՜.+,D՜.+,P  hp  CASSE&  Settlement and Migrant Services TitleP <D_NewReviewCycle  !"#$%&'()*+-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]_`abcdeghijklmpqtRoot Entry Fu's1Table,cWordDocument .VSummaryInformation(^DocumentSummaryInformation8fMsoDataStoreu'u'HV5LAE4OGOXH==2u'u'Item PropertiesUCompObj r   F Microsoft Word 97-2003 Document MSWordDocWord.Document.89q