ࡱ> bda] bjbjjj 9,)b)bV Hx x 8@D$m?. >>>>>>>$@QC??4'?999^>9>99n:=pIjKR; >=?0m?;DTD@=D= ",9DX   ??H   m?D         x B : ASSIGNMENT OF DUTIES TITLE: Senior Investigator/Conciliator CLASSIFICATION: Executive Level 1 UNIT: Investigation and Conciliation Section (ICS) LOCATION: Sydney SUPERVISOR: Principal Investigator/Conciliator DUTIES: Provide assistance to the Principal Investigator/Conciliator in relation to the coordination of a team of Investigator/Conciliators (ICs) and service delivery by this team, including assisting with assessment of new complaints and ensuring strategic management of complaints. Undertake the investigation and conciliation of more complex complaints lodged under federal human rights and discrimination law, including the preparation of correspondence for the President of her Delegate. Mentor ICs by assisting with their induction and knowledge and skill development and providing ongoing professional support. Contribute to the Commissions National Information Service by providing information to members of the public about the law and the complaint process. Participate in the ongoing development of the Investigation and Conciliation Sections practices and procedures as required. Assist with the development and delivery of internal and external training programs/professional development activities as required. Develop and deliver community education presentations to key stakeholders as required. Represent the section and the Commission at internal and external meetings, conferences and seminars as required. SELECTION CRITERIA: 1. Significant knowledge and understanding of human rights issues and federal human rights and discrimination law. 2. Significant experience in statutory investigation and a demonstrated ability to analyse complex and voluminous material and apply facts to law. 3. Significant experience in Alternative Dispute Resolution (ADR) such as statutory conciliation, including an understanding of relevant ADR theory and skills. 4. Highly developed communication skills (both oral and written) including the ability to communicate with a wide range of people, work effectively in a team and mentor staff. 5. Demonstrated ability to establish priorities in the context of a high volume workload and consistently meet organisational performance standards. 6. The ability to assist in the development and delivery of training programs /professional development activities and community education presentations. 7. Proficient word processing and computer skills and familiarity with computer based data systems. 8. Appropriate tertiary qualifications, formal training or equivalent, or relevant community experience. 9. Ability to travel as required.     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QuickMark    8*urn:schemas-microsoft-com:office:smarttagsCity9*urn:schemas-microsoft-com:office:smarttagsplace V X Y [ \ ^ _ a b V X Y [ \ ^ _ a b 3nw5VV44  LY023S S d e 2 7 U V V Y Y b nw5VV44  LY023S S d e 2 7 U V V Y Y b  u n#zs HdzlJvU!hج@-8w8WHMA2 D"b鱨վ          ---  2 Dwb  b''@"Arial---@Times New Roman------  2 U$b T  2 Uxb ---  2 Ub  b''@"Arial--- 2 xSbThese duties are to be performed in accordance with Commission policies, including     b'' #2 +xbWorkplace Divers   |2 +Kbity and Work Health and Safety. Under section 25 of the Public Service Act         b'' 2 :xNb1999 the Commission may determine the duties of an employee from time to time.          2 :\b  b''@Times New Roman---  2 Kxb  b''  2 ^xb  b''@Times New Roman---  2 qb  ---  2 xb    2 xb  --- )2 bASSIGNMENT OF DUTIES        2 b  @"Arial---  2 xb  @"Arial- - - - - - ---- - -  2 xbTITLE  ---  2 b:  2 b /  2 b 0  2 b 0 2 8bSenior   2 k bInvestigato     2 br 2  b/Conciliato     2 br  2 b  - - - ---- - -   2 xbCLASSIFICATION    ---  2 b:  2 b   2 b 0 2 8 bExecutive    2 bLevel 1     2 b  - - - ---- - -  2 xbUNIT  ---  2 b:  2 b   2 b 0  2 b 0  2 b 0 82 8bInvestigation and Conciliation          2 b  2 bSection    2 Bb   2 Gb(  2 LbI 2 ObCS)   2 kb  ---- - -  2 xbLOCATION  ---  2 b:  2 b   2 b 0  2 b 0 2 8bSydney     2 kb  - - - ---- - -  2 x bSUPERVISOR  ---  2 b:  2 b !  2 b 0 2 8 bPrincipal    2 ub  2 z bInvestigato     2 br 2  b/Conciliator     2 b    2 ,xb    2 ?xb  - - - - - -  2 PxbDUTIES  ---  2 Pb:  2 Pb    2 dxb  @"Arial- - - --- 2 vxb1. - - -   2 vb --- ,2 vbProvide assistance to        2 v-bthe   \2 vG6bPrincipal Investigator/Conciliator in relation to the                22 bcoordination of a team of           2 EbI 82 Hbnvestigator/Conciliators (ICs)          2 b  2  band service      S2 0bdelivery by this team, including assisting with           2 bassessment of     2 >bnew    b2 :bcomplaints and ensuring strategic management of complaints               2 Bb.  2 Fb    2 b  --- 2 xb2. - - -   2 b ---  2 bU  2  bndertake     2 bthe   &2 binvestigation and       #2 vbconciliation of      /2 bmore complex complaints        2 blodged   2 bunder    2 bfederal human     2 ] brights and     "2 bdiscrimination     2 blaw   2 %b,  2 )b   2 /bincluding the      "2 bpreparation of      "2 bcorrespondence       %2 nbfor the President       2 b  "2 bof her Delegate       2 Vb.  2 Zb    2 b  --- 2 xb3. - - -   2 b ---  2 bMentor ICs by     2  bassisting   2 ;bwith  2 \bthe  "2 qbir induction an    2 bd  (2 bknowledge and skill      2 mb   2 . bdevelopment     2 .band providing       2 .Ubongoing    )2 .bprofessional support        2 .!b.  2 .%b    2 @xb  --- 2 Sxb4. - - -   2 Sb --- :2 SbContribute to the Commissions        2 Ss bNational    =2 S!bInformation Service by providing             s2 eEbinformation to members of the public about the law and the complaint                    2 xbprocess.     2 xb    2 b  --- 2 xb5. - - -   2 b --- 12 bParticipate in the ongoin       +2 ;bg development of the       &2 bInvestigation and         2 bConciliation S     P2 .bections practices and procedures as required.                2 8b    2 xb  --- 2 xb6. - - -   2 b --- |2 KbAssist with the development and delivery of internal and external training                      a2 9bprograms/professional development activities as required.                  2 (b    2 xb  --- 2 xb7. - - -   2 b --- +2 bDevelop and deliver c        G2 *(bommunity education presentations to key             12 bstakeholders as required.         2 Cb    2 0b  --- 2 Bxb8. - - -   2 Bb ---  2 BbRepresent the      2 Bbs "2 Bbection and the      A2 Bj$bCommission at internal and external            P2 T.bmeetings, conferences and seminars as required               2 Tb.  2 Tb    2 gxb    2 yxb    2 xb  b'' @ Arial- - @"Arial- - -  "Systemt$x#ttHf&#- - bbaa``՜.+,0h hp  0HREOCQ  ASSIGNMENT OF DUTIESASSIGNMENT OF DUTIES- TITLE: Senior Investigator/Conciliator Title Headings  !"#$%&'()*+,-./0123456789;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXZ[\]^_`cRoot Entry Fje1Table]DWordDocument9,SummaryInformation(:|<DocumentSummaryInformation8YCompObjr  F Microsoft Word 97-2003 Document MSWordDocWord.Document.89q