ࡱ> #` 2bjbj yZ)$Pdz4RhFuuuuYMvӗ$h"VE&E&E& )))E&du)E&u))lp z֥;&|n8uL"0R>nx%'Jxppxpw!&)"#o)dRE&E&E&E& D  HUMAN RIGHTS AND EQUAL OPPORTUNITY COMMISSION (Section 55 of the Disability Discrimination Act 1992) No of 2007 APPLICANT: THE TAXI COUNCIL OF QUEENSLAND INCORPORATED AND THE TAXI COUNCIL OF WESTERN AUSTRALIA INCORPORATED APPLICATION FOR EXEMPTION UNDER SECTION 55 OF THE DISABILITY DISCRIMINATION ACT 1992 AFFIDAVIT OF BLAIR DAVIES I, Blair Davies, Executive Director of the Australian Taxi Industry Association Limited, ACN008 664 980 (ATIA) of Suite 8, 96 Cleveland Street, Stones Corner in the State of Queensland, state on oath: I am authorised by the Taxi Council of Queensland Incorporated (TCQ) of Suite 8, 96 Cleveland Street, Stones Corner, Queensland and the Taxi Council of Western Australia Incorporated (TCWA) of Domestic Terminal 3 MUDT, Perth Airport, Western Australia to swear this affidavit on behalf of the TCQ and TCWA and their members. The TCQ and TCWA apply on behalf of the members of the TCQ and TCWA for exemption from the operation of ss.5, 6 and 24 of the Disability Discrimination Act 1992 (the DDA) as far as they relate to Part 1.2 of Schedule 1 of the Disability Standards for Accessible Transport 2002. The exemption is sought for five (5) years. The TCQ and TCWA are the peak representative bodies for the taxi industries in Queensland and Western Australia respectively. The TCQ and TCWA are members of the ATIA. The TCQ and TCWA represent radio networks and co-operatives (taxi booking companies) in Queensland and Western Australia respectively. The Australian taxi industry attempts to meet the transport needs of a wide range of customers though a diversified fleet of vehicles including: medium/large conventional sedans and wagons; small/medium petrol/electric hybrid sedans; people mover (MA) vehicles; single wheelchair people mover (MA) vehicles; dual wheelchair high occupancy vans; luxury taxi vehicles. While each of these vehicles typically serves a number of market needs, no vehicle is capable of servicing all market needs. An obvious example is the fact that there are many people with disabilities who find the typical wheelchair accessible taxi vehicle unsuitable or decidedly less desirable to meet their travel needs. For example, a typical wheelchair accessible taxis has bench seats, has less noise insulation and the cabin is, among other things, elevated, and these features are less desirable for, among others, frail persons and/or persons with visual impairment. Taxis represent a very significant component of the public passenger transport infrastructure in Australia. They provide an on-demand door-to-door service at all hours. For some members of the community such as the very young, the old and the economically disadvantaged, they may be an essential service. The safety associated with taxis is very important for those in the community who feel vulnerable, for example, the young, the old, females and persons with disabilities. In many rural and regional communities the local taxi service may be the only mode of public transport available. I am aware of the content of Part 1.2 of Schedule of the Standards. The requirement that response times for wheelchair accessible taxis are to be the same as for non-wheelchair accessible taxis has the potential to create real practical difficulties for taxi booking companies. This is especially the case because the responsibility for complying with that requirement is arguably upon the taxi booking companies in circumstances where the taxi booking companies: do not control the number of wheelchair accessible taxis within its fleet and/or control; and are unable (in most every State and Territory) to compel the driver of a wheelchair accessible taxi to accept a fare request from a disabled person who requires a wheelchair accessible taxi. That is, the requirement creates real practical difficulties because the responsibility for complying with that requirement is upon taxi booking companies in circumstances where those taxi booking companies do not control the number of accessible taxis within their affiliated fleet and/or control the location of accessible taxis within their affiliated fleet and/or control the responsiveness of accessible taxis to requests for transportation dispatched by the taxi booking companies. The exemption sought seeks to remove from taxi booking companies any potential responsibility for the actions or inactions of others involved in the delivery of taxi services (such as taxi drivers and Government regulators of the taxi industry) over whom the taxi booking companies have no legal or other capacity to exercise control. That is, taxi booking companies seek to merely be responsible for those matters which are within the responsibility of the taxi booking company. The most compelling reasons for seeking the exemption relate to the fact that while taxi booking companies can control the time between the receipt of the request for a taxi and the time when that job is offered to taxi drivers operating within its network, the taxi booking companies cannot control the time between the offering of the job to the taxi drivers operating within its network and the actual time the taxi is dispatched and/or arrives at the place where the fare is to be collected. That is, the taxi booking companies are able to control the time between receiving a request for a taxi from a person who requires a wheelchair accessible taxi, on the one hand, and offering to the taxi drivers operating within its network that particular fare, on the other hand. However, the taxi booking companies (in most every State and Territory) are unable to force taxi drivers who operate wheelchair accessible taxis to actually accept the job that arises as a result of a request for a taxi from a person who requires a wheelchair accessible taxi. Neither are the taxi booking companies (in any State or Territory) able to determine (control) the number or percentage of wheelchair accessible taxis that form part of its fleet of taxis. Consequently, it is effectively impossible for taxi booking companies (in any State or Territory) to control whether the Standards target is met at all times. Further, the ambiguity of the Standards target in its current form does not foster or encourage collaborative solutions to the problem of doing all that is feasibly possible to eliminate problems associated with despatching wheelchair accessible taxis as quickly as possible. Additionally, the current situation is potentially divisive and antagonistic to the development of positive and constructive innovation that would otherwise work to maximise the accessibility of accessible taxi services. It is quite possible that any changes to response times required of taxi booking companies may seriously impede the ability of taxi booking companies to sustain operations, and this is especially the case with smaller taxi booking companies. The exemption sought by the TCQ and TCWA would not result in any financial gain for taxi booking companies. Taxi booking companies would still be expected to use their reasonable endeavours to eliminate unlawful discrimination, including disability discrimination, from all of their operations. The exemption sought does not in any way seek to limit or remove the obligation upon taxi booking companies to treat all of their customers equally. That is, if the exemption sought was granted, the taxi booking companies would still be required to take all reasonable steps to treat all their customers equally, whether such customers require a wheelchair accessible taxi or some other type of taxi. Consequently, requests for wheelchair accessible taxis would still be required to be answered as quickly and courteously as requests for non-wheelchair accessible taxis, requests for wheelchair accessible taxis would still need to be processed as quickly and accurately as requests for non-wheelchair accessible taxis, and requests for wheelchair accessible taxis would still need to be offered (or presented) to the affiliated fleet for dispatch as quickly and accurately as requests for non-wheelchair accessible taxis. The exemption sought seeks to remove any doubt or unfounded expectation that taxi booking companies may be accountable or responsible for elements of the delivery of taxi services over which it is impossible for taxi booking companies to exercise any control. That is, the exemption merely seeks to absolve taxi booking companies from the actions of others (such as wheelchair accessible taxi drivers declining to accept a fare on offer or a government regulator not issuing sufficient wheelchair accessible taxis licences to enable the response times for wheelchair accessible taxis to be as prompt as the response times for non-wheelchair accessible taxis) over whom the taxi booking companies have no control. State and Territory governments control the supply of taxi licences in their respective jurisdictions and they also enforce compliance with any conditions imposed on such licences. Hence, it is a government regulator that controls the number of wheelchair accessible taxis operating in a particular area and their relative proportion of the overall taxi fleet. Any requirement that every taxi be a wheelchair accessible vehicle is impractical because, among other things: the cost of converting non-wheelchair accessible taxis to wheelchair accessible taxis is prohibitive (i.e. in the order of $700million to $1billion); and an acceptable universal accessible taxi does not exist (i.e. the London taxi style is not compliant with the Standards and neither the single wheelchair nor dual wheelchair accessible taxis currently in service in Australia are suitable or acceptable for all taxi users). An exemption of the type sought by the TCQ and TCWA would also create a basis for taxi booking companies and their customers to work cooperatively towards delivery of the best possible wheelchair accessible taxi services. The TCQ and TCWA believe it likely that there would be some support for the exemption application. However, it is acknowledged that such belief would be tested only after the Commission calls for submissions relating to the exemption application. It is unknown whether an exemption of the type sought by the TCQ and TCWA would be opposed. All the facts and circumstances herein deposed to are of my own knowledge save those deposed to from information only and my source of information and means of knowledge appear on the face of this my affidavit. Sworn by Blair Davies on the Eleventh of December 2007 at Brisbane in the presence of: Deponent Solicitor / Justice of the Peace / Commissioner for Declarations     PAGE  PAGE 6 Page  PAGE 6 Signed: Taken by: Deponent Solicitor / Justice of the Peace / Commissioner for Declarations Page  PAGE 1 Signed: Taken by: Deponent Solicitor / Justice of the Peace / Commissioner for Declarations -.Acdegjrtu~  Ӽ|pg[OCOhV2ZhA5CJaJhV2ZhtK5CJaJhV2Zh/-5CJaJh>5CJaJhV2Zh 5CJaJhV2ZhCJaJhV2Zh)CJaJhV2ZhtK5CJ\aJhV2Zh~f5CJ\aJhV2Zh/-5CJ\aJhV2Zh/-CJaJhV2ZhtK6CJaJhV2ZhtKCJaJ hV2Zh/-CJOJQJ^JaJ hV2ZhtKCJOJQJ^JaJ.efgstu: ; < V W X $ $dha$gdk($a$gdk($a$gd$ `^`a$$ 33^3`a$gd>$a$ o# $ a$gd~f$ o#a$$a$12 9 : < E U V X  # $ 6 : ; & J N O [ ` e f o p s  ˽˲٧٧ٔىىvk`hV2ZhfCJaJhV2ZhACJaJhV2ZhCJaJh>CJaJhV2ZhP_CJaJhCJaJhV2Zh CJaJhV2Zh6CJaJhV2Zh/-CJaJhV2Zh65>*CJaJhV2Zhk(5>*CJaJhV2Zhk(CJaJhV2Zh/-56CJaJhV2ZhtK56CJaJ!$ o 1 [ s;Q='$ & Fdha$gdiR$ & F dha$gd6$ & Fdha$gd6$ & Fdha$gd$ & Fdha$gd$ & Fdha$gdk($ & Fdha$gd_     4 5 S  / 5 A Ϳ{php]pppRhhV2Zh3hCJaJhV2ZhCJaJh>䴳2䴳2䴳2(䴳2<6CJaJhV2ZhINCJaJhV2ZhtK6CJaJhV2ZhtKCJaJhV2Zh86CJ]aJh>CJ]aJhV2Zh8CJ]aJhV2Zh8CJaJhCJaJhV2ZhX(CJaJ A B Z ^ k v %'+6⹮vkkvkvhV2Zh`MCJaJhV2ZhCJaJhV2ZhPCJaJhV2ZhiR6CJaJhV2ZhiRCJaJhV2Zh8CJaJhV2Zh6CJaJhV2ZhCJaJhV2ZhqCJaJhqCJaJhhqCJaJhV2Zh(CJaJhCJaJhV2ZhACJaJ%'w *!""!$%'*+`,, .$ & Fdha$gd_$ & Fdha$gd^<$ & Fdha$gdw$ & Fdha$gdP$ & Fdha$gdP$ & Fdha$gd6V_h  @CIhoWa4;*ɫߠߊhV2ZhCJaJhV2Zh'CJaJhV2Zh,kCJaJhV2ZhwCJaJhV2Zhw-CJaJhV2Zh6CJaJh#CJaJhV2ZhPCJaJhV2Zh`MCJaJhV2ZhUCJaJhV2ZhCJaJhV2Zhlj:CJaJ1*);vw   4 = Y h t u *!9!]!!"""!"̶׶̶̶̶}}}rhV2ZhYCJaJhV2ZhCJaJhV2Zh36CJaJhV2ZhY:CJaJhV2Zh[6CJaJhV2ZhJaJhV2ZhwCJaJhV2Zh'CJaJhV2Zht;CJaJh#CJaJhV2ZhkZJCJaJhV2ZhUCJaJhV2ZhaCJaJ,!"0"8">""""""#!#5#9#########$!$$$6$>$$$$$$$$$$%7%%%%%%%%%%Զ߶߶꫶꫕Ԡʫt2ճۡ䴳2<CJaJhV2ZhvZCJaJhV2Zh8CJaJhV2ZhY:CJaJhV2ZhKCJaJhV2ZhUlCJaJh>CJaJhV2Zh ^eCJaJhV2ZhUCJaJhV2ZhYCJaJhV2ZhwCJaJhV2ZhRqCJaJ-%%&/&7&;&U&]&d&e&j&&&&&&&&''6'S'^''''((((,)B)r)x))O*******-+1+=+B+}+++++,3,4,C,ɳɳhV2ZhnCJaJhV2ZhgCJaJh#CJaJhV2ZhPCJaJhV2ZhTYCJaJhV2ZhKCJaJhV2ZhUCJaJhV2ZhvZCJaJhV2Zh^<CJaJhV2ZhwCJaJ6C,^,{,,,,B-G-]-g-p-u---- . ..1.=.C.H.......///#/(/+///J/////0)0;0<0Խ꧟ԟԉԉԉ~~shV2Zh/-CJaJhV2ZhkCJaJhV2ZhCJaJhV2ZhGCJaJh>CJaJhV2Zh_CJaJhV2ZhV2ZCJaJhV2ZhRKF6CJaJhV2ZhSCJaJhV2ZhRKFCJaJhV2ZhTYCJaJhV2ZhwCJaJhV2ZhyECJaJ+ ../<0=0>0111j1k1l1p11111 9f!@^`gd> $ 9A#@@a$gd> $ dha$gd> $a$gd>  & F dhgd> $dha$gd-$ & Fdha$gd-$ & Fdha$gdw<0=0>011)1,1<1D1J1V1j1k1l1m1n1p111111111111111111111ɾɠԗuuuumimimimi_jhSA0JUh3jh3UhV2ZhlcW0JCJhV2Zh> 0JCJhV2Zh> 0J>*CJhV2ZhlcWaJhV2ZhlcWCJaJhV2Zh CJaJhSACJaJhV2ZhSACJaJhV2Zh> CJaJhV2Zh> aJhV2Zh> aJmH sH hV2Zh-CJaJhV2Zh#CJaJ$111111111111111111 2X2 9f!@^`gd#$ 9r A#@@@a$gd# $ f!a$gd# $ 9f!a$gd#  9r X#gd# &`#$gdMm1111111111111111111111 2 2 2!2"2#2728292:2W2Y2Z2[2a2b2h2i2j2ۿδ쪡znnffff쪡zhSA0JCJhavhSA0J>*CJhSA0JCJmHnHuhavhSA0JCJjhavhSA0JCJUhavhSACJhavhSA>*CJhMmhSACJaJhSA0JCJaJmHnHuhMmhSA0JCJaJ!jhMmhSA0JCJUaJhSAjhSA0JU hSA0J(X2Y2Z2\2l2m222222222 $dha$gd- 9f!@^`gd#$ 9r A#@@@a$gd# $ f!a$gd# $ 9f!a$gd#  9r X#gd# j2k2w2x222222222222222hV2Zh-CJaJh3hSAhavhSACJhSA0JCJhavhSA0J>*CJhavhSA0JCJjhavhSA0JCJU9 0&P P:p#. 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