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The complainant is a 19-year-old Aboriginal woman. She alleged that colleagues at the fast food outlet where she worked made racist and derogatory comments about Aboriginal people. She alleged that, on one occasion, her manager said she did not like 'those dirty Aboriginals'. She claimed she raised the issue with the store owner, but nothing was done. The complainant said she felt she had no…

The complainant is from China and claimed that when she contacted the respondent law enforcement agency to report an incident of domestic violence, she was not provided with a Mandarin language interpreter, despite requesting one. She alleged her claim was not adequately investigated and she was not assisted to find safe accommodation because she was unable to effectively communicate with

The complainant is Aboriginal and alleged that, during a conversation in the dining room of a hotel, the respondent, whom she knew in a professional capacity, made derogatory comments about Aboriginal people and referred to them as ‘gins’ and ‘coloured people’. The complainant said she found the comments and the terms used to describe Aboriginal people offensive and intimidating. The…

The Complainant’s primary-school-aged son has autism, Attention Deficit and Hyperactivity Disorder, Generalised Anxiety Disorder and motor dyspraxia. She said her son had been enrolled in a vacation care program and after-school care program with the respondent out of school hours care provider. The complainant alleged the service declined to enrol her son for future programs because of the…

The complainant is deaf and worked for the respondent vocational training provider. He alleged that his employer and his manager discriminated against him on the ground of his disability, including by excluding him, failing to install visual fire alarms throughout the premises and failing to install a visual doorbell to the staff room. On being advised of the complaint, the respondents…

The complainant uses a wheelchair and has been issued with a disability parking permit by the relevant authority. She alleged the respondent parking station issued her with a contravention notice after she remained parked in an accessible parking bay longer than the allocated time. She claimed the parking station should allow persons who have disability parking permits longer parking periods…

The complainant has a hearing impairment and worked as a nurse with the respondent health service. She advised she experienced significant hearing loss and asked to be moved to a less noisy environment. She alleged the health service told her she would be required to take leave without pay until her situation improved. On being advised of the complaint the health service indicated a…

The complainant alleged the respondent club told him he was not permitted to use his mobility scooter inside club premises and would need to leave it at the club entrance. He said the club offered him the use of a wheelchair, but this was not suitable as he is unable to walk without assistance or transfer to and from the wheelchair independently. He alleged that despite being informed of…

The complainant has cancer, which required surgery and radiation therapy, and a work-related arm injury. She worked as an administrative officer with the respondent community organisation and alleged the operations manager ignored her, took away her work mobile phone and reduced her tasks. She alleged she was made redundant following a period of leave to undertake cancer treatment. On being …

The complainant was employed as a store manager with the respondent retailer and injured his collar bone in a non-work-related incident. He said he was deemed unfit for any duties for four weeks and then fit for duties with restrictions on what weight he was able to lift. The complainant alleged the retailer and its owner would not allow him to return to work until he was fit to resume all…